Experience

Sacramento County Sheriff's Office

• United States
• Law Enforcement
• 200 - 300 Employee

• Communication Dispatcher II

  • Dec 2014 - Present

• 911 Dispatcher II

  • Dec 2014 - Nov 2021

  To answer 911 and non-emergency phone calls for Sacramento County Sheriff's Office. To provide "Service with Concern" by taking citizen's information about any crimes, in progress or not, and by providing support to Sacramento county citizens to direct them to the appropriate agency or department they may need to contact. Dispatch law enforcement officers to the appropriate calls, provide them with up to date information from citizen callers, and maintain a record of updates given by deputies about each call for service. Enter law enforcement information into the appropriate California and national database. Current Call Taker and Dispatcher Trainer: To train new sheriff's office communications center personnel in current policies and procedures used by the Sacramento County Sheriff's Office so that they are able to perform their assigned duties without any supervision. Show less

• 911 Communication Dispatcher II

  • Dec 2014 - Nov 2021



Sacramento County

• United States
• Government Administration
• 700 & Above Employee

• Communications/Operations Dispatcher

  • Oct 2013 - Dec 2014

  Answer Sacramento County's new 311 phone lines and submit service requests for various county departments such as Animal Control, Code Enforcement, Waste Management, Environmental Health, and Transportation. I am fortunate to be able to be a part of Sacramento County's new 311 program from the beginning.

• 311 Communications Operator

  • Oct 2013 - Dec 2014



Lake of the Pines Association

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Public Safety Gate Guard

  • Jan 2012 - Dec 2014

  Dispatch Public Safety Officers to appropriate calls. Monitor access into the community. Document daily activities, including entry of guests, incident reports and patrol checks. Be a liaison between the Public Safety Officers and Nevada County Sheriff Deputies. Training Coordinator - Create and implement a new training program for Gate Guard, Patrol Officer, and Boat Patrol positions. Maintain training folders for Public Safety personnel. Dispatch Public Safety Officers to appropriate calls. Monitor access into the community. Document daily activities, including entry of guests, incident reports and patrol checks. Be a liaison between the Public Safety Officers and Nevada County Sheriff Deputies. Training Coordinator - Create and implement a new training program for Gate Guard, Patrol Officer, and Boat Patrol positions. Maintain training folders for Public Safety personnel.



St. Joseph Police Department

• Public Safety
• 1 - 100 Employee

• Communications Operator

  • Aug 2009 - Dec 2011

  Answer 911 and non-emergency phone calls for Buchanan County. Dispatch Police, Fire and Sheriff Deputies to appropriate calls. Enter misdemeanor warrants/missing persons/stolen items into the Missouri Uniform Law Enforcement System. Evening Shift Trainer: Prepare and present monthly training for Evening Shift. 911 Schools Program - Visit 1st grade classes at local schools and teach the students how and when to call 911. Answer 911 and non-emergency phone calls for Buchanan County. Dispatch Police, Fire and Sheriff Deputies to appropriate calls. Enter misdemeanor warrants/missing persons/stolen items into the Missouri Uniform Law Enforcement System. Evening Shift Trainer: Prepare and present monthly training for Evening Shift. 911 Schools Program - Visit 1st grade classes at local schools and teach the students how and when to call 911.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Master At Arms 2nd Class

  • Dec 2001 - Oct 2006

  Naval Station Guantanamo Bay, Cuba. June 2004 - October 2006 Dispatcher/Patrol – dispatch units to appropriate calls. Answer 911 and non-emergency phone calls. Vehicle patrol and post standing. Conduct random anti-terrorism measures. Leeward Supervisor – supervisor of the flight line security crew, ensuring all flight passengers and their luggage were properly inspected prior to transitioning to the main island base. Coxswain – protect and defend the US and international channel waters of the base; responsible for the safety of all crew members assigned to the vessel or any passengers on board. Maintained, ran and operated a 36 foot patrol vessel. Harbor Patrol Bravo Section Leader – in charge of overall Harbor Patrol Security crew during each shift. Naval Support Activity La Maddalena, Sardinia, Italy. April 2002 - May 2004 Dispatcher – Answer 911 and non-emergency phone calls, dispatch units to appropriate calls and ensure that security checks were conducted every two hours. Patrol - Vehicle patrol, post standing and conduct random anti-terrorism measures. Schedule post rotation for the twelve hour shift. Armorer – issue weapons to security personnel prior to shift change. Monitor download procedures and receive weapons from the previous shift personnel, ensuring safety was observed at all times. Clean and maintain all weapons in the armory. Watch Commander Qualified – in charge of overall Security crew during a shift. Show less