Experience

Fort Bend County

• United States
• Government Administration
• 700 & Above Employee

• Assistant Director, Public Transportation

  • Dec 2021 - Present



The Woodlands Township

• United States
• Government Administration
• 1 - 100 Employee

• Transit Operations Manager

  • Jan 2020 - Dec 2021

  • Contributed project management skills to a collaborative effort with the Energy Corridor Management District staff to develop the first suburb-to-suburb commuter bus service pilot program within the Greater Houston region. Framed and presented key elements of the project to both the Board of Directors of the Township and the Energy Corridor resulting in the authorization for project funding and the directive to institute the Pilot. • Pioneered a region-wide transit initiative… Show more • Contributed project management skills to a collaborative effort with the Energy Corridor Management District staff to develop the first suburb-to-suburb commuter bus service pilot program within the Greater Houston region. Framed and presented key elements of the project to both the Board of Directors of the Township and the Energy Corridor resulting in the authorization for project funding and the directive to institute the Pilot. • Pioneered a region-wide transit initiative, #SItSafe, in response to the COVIID-19 pandemic’s impact on public transportation; Coordinated with staff at Houston-Galveston Area Council (H-GAC) to leverage eight (8) transit agencies’ participation across the Greater Houston region. • Facilitated and controlled procurement processes for transportation goods and services; draft and solicit Invitation for Bids (IFB) and Request for Proposals (RFP) to ensure alignment with the Township’s service delivery and financial management expectations. • Coordinated with local, state, and federal officials to ensure government programs were regionally integrated with emphasis on creative solutions for progressive growth, operational efficiency, and environmentally sound outcomes.

• Transit Planner

  • Sep 2019 - Jan 2020



Metropolitan Transit Authority of Harris County

• United States
• Truck Transportation
• 700 & Above Employee

• Public Affairs Project Specialist

  • Mar 2017 - Sep 2020

  • Developed the Office of Public Engagement's document control system as an effective tool for managing the agency’s community outreach engagement activity. The document control system benefited employees by means of a well-defined workflow structure and personnel accountability features which improved effectiveness and efficiency by 45%. • Negotiated public education outreach techniques with the Public Affairs team, consultants and other appropriate staff to resourcefully consider, record… Show more • Developed the Office of Public Engagement's document control system as an effective tool for managing the agency’s community outreach engagement activity. The document control system benefited employees by means of a well-defined workflow structure and personnel accountability features which improved effectiveness and efficiency by 45%. • Negotiated public education outreach techniques with the Public Affairs team, consultants and other appropriate staff to resourcefully consider, record, and apply citizens’ feedback towards major transit investment and multi-modal projects. Prepared memorandums, reports, and presentations that provided leadership teams with extensive research information related to planning and development. • Strengthened agency-customer relationship by thoroughly managing public comment system (PCS) that contained comments from citizens regarding ideas, suggestions, and concerns for future transit-related projects. Consistently updated staff on PCS statistics through PowerPoint, Excel, and Word Document presentations.

• Assistant to Project Manager

  • Mar 2017 - Dec 2017

• Project Control Specialist

  • Dec 2016 - Mar 2017



Harris County

• Government Administration
• 700 & Above Employee

• Transit Project Coordinator

  • Jul 2018 - Apr 2019

  •Leveraged multi-department engagement efforts to establish an event management plan. Recommended initiatives and planning designs; targeted areas resulted in a 20% increase in departmental participation and a 50% increase in inter-agency coordination - the FTA recognized Harris County as having "one of the highest quality compliance outcomes" within the 2018 Texas Triennial Review. •Framed an "award-winning" scholarship application for the Houston-Galveston Area Council's 2019 Our… Show more •Leveraged multi-department engagement efforts to establish an event management plan. Recommended initiatives and planning designs; targeted areas resulted in a 20% increase in departmental participation and a 50% increase in inter-agency coordination - the FTA recognized Harris County as having "one of the highest quality compliance outcomes" within the 2018 Texas Triennial Review. •Framed an "award-winning" scholarship application for the Houston-Galveston Area Council's 2019 Our Great Region Award competition. •Produced the Harris County Transit "About Us" video to effectively communicate the department's values, and better engage respective customers. Implemented software editing and script writing techniques to create the video's content marketing. •Designed Harris County Transit's first automated requisition and procurement system (SharePoint team site) for financial activities and reports. Conducted user training sessions in collaboration with the Business System Enterprise Analyst and upper management; the system tracks over $4 million in spending.

• Transit Program Specialist

  • Dec 2017 - Jul 2018



City of West University Place

• United States
• Government Administration
• 1 - 100 Employee

• Management Intern

  • Jun 2016 - Nov 2016

  • Pioneered the City of West University’s Place Water Conservation Program for elementary kids that enhanced services with advanced technology utilization, maximized resource talent, and progressive budget management approaches. • Collaborated with Director of Public Works, Operations Supervisor, staff, and local merchants to promote community involvement that exceeded public participation expectations by 40%. • Recommended revisions in project execution which resulted in 20%-30%… Show more • Pioneered the City of West University’s Place Water Conservation Program for elementary kids that enhanced services with advanced technology utilization, maximized resource talent, and progressive budget management approaches. • Collaborated with Director of Public Works, Operations Supervisor, staff, and local merchants to promote community involvement that exceeded public participation expectations by 40%. • Recommended revisions in project execution which resulted in 20%-30% operating services cost. Show less • Pioneered the City of West University’s Place Water Conservation Program for elementary kids that enhanced services with advanced technology utilization, maximized resource talent, and progressive budget management approaches. • Collaborated with Director of Public Works, Operations Supervisor, staff, and local merchants to promote community involvement that exceeded public participation expectations by 40%. • Recommended revisions in project execution which resulted in 20%-30%… Show more • Pioneered the City of West University’s Place Water Conservation Program for elementary kids that enhanced services with advanced technology utilization, maximized resource talent, and progressive budget management approaches. • Collaborated with Director of Public Works, Operations Supervisor, staff, and local merchants to promote community involvement that exceeded public participation expectations by 40%. • Recommended revisions in project execution which resulted in 20%-30% operating services cost. Show less



Louisiana State University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Aug 2013 - Jul 2015

  • Leveraged prior Miss Jackson State University status to engage as guest speaker at state and national conferences to educate community leaders about methodological approaches for building sustainable support frameworks for at-risk students in public school systems. • Developed self-esteem outreach programs targeting economically challenged schools in the East Baton Rouge school district. • Engaged community stakeholders to gain approval to execute in-school activities for at-risk and… Show more • Leveraged prior Miss Jackson State University status to engage as guest speaker at state and national conferences to educate community leaders about methodological approaches for building sustainable support frameworks for at-risk students in public school systems. • Developed self-esteem outreach programs targeting economically challenged schools in the East Baton Rouge school district. • Engaged community stakeholders to gain approval to execute in-school activities for at-risk and underrepresented adolescents in 20% of Baton Rouge area schools. Show less • Leveraged prior Miss Jackson State University status to engage as guest speaker at state and national conferences to educate community leaders about methodological approaches for building sustainable support frameworks for at-risk students in public school systems. • Developed self-esteem outreach programs targeting economically challenged schools in the East Baton Rouge school district. • Engaged community stakeholders to gain approval to execute in-school activities for at-risk and… Show more • Leveraged prior Miss Jackson State University status to engage as guest speaker at state and national conferences to educate community leaders about methodological approaches for building sustainable support frameworks for at-risk students in public school systems. • Developed self-esteem outreach programs targeting economically challenged schools in the East Baton Rouge school district. • Engaged community stakeholders to gain approval to execute in-school activities for at-risk and underrepresented adolescents in 20% of Baton Rouge area schools. Show less



American Association of State Colleges and Universities (AASCU)

• United States
• Education Administration Programs
• 1 - 100 Employee

• Event Planning Intern

  • Jul 2014 - Sep 2014

  • Arranged seminar material for the organization’s 2014 Annual Meeting and 2014 Higher Education Government Relations Conference by consistently communicating priority action-items to staff. • Contributed to the decision-making process by suggesting and recommending conference agenda ideas that increased the need for high-costing assets through effective communication strategies. • Interviewed key leadership team members about needs for the organization. Based on findings, designed the… Show more • Arranged seminar material for the organization’s 2014 Annual Meeting and 2014 Higher Education Government Relations Conference by consistently communicating priority action-items to staff. • Contributed to the decision-making process by suggesting and recommending conference agenda ideas that increased the need for high-costing assets through effective communication strategies. • Interviewed key leadership team members about needs for the organization. Based on findings, designed the organization’s Request for Proposal (RFP) to hire organizational development consultant. Ensured language and elements clearly expressed client’s expectations. Show less • Arranged seminar material for the organization’s 2014 Annual Meeting and 2014 Higher Education Government Relations Conference by consistently communicating priority action-items to staff. • Contributed to the decision-making process by suggesting and recommending conference agenda ideas that increased the need for high-costing assets through effective communication strategies. • Interviewed key leadership team members about needs for the organization. Based on findings, designed the… Show more • Arranged seminar material for the organization’s 2014 Annual Meeting and 2014 Higher Education Government Relations Conference by consistently communicating priority action-items to staff. • Contributed to the decision-making process by suggesting and recommending conference agenda ideas that increased the need for high-costing assets through effective communication strategies. • Interviewed key leadership team members about needs for the organization. Based on findings, designed the organization’s Request for Proposal (RFP) to hire organizational development consultant. Ensured language and elements clearly expressed client’s expectations. Show less



Jackson State University

• United States
• Higher Education
• 700 & Above Employee

• Miss Jackson State University

  • 2012 - 2013

  University ambassador for social outreach and community engagement programs targeting underrepresented and at-risk adolescents statewide. Notable education and awareness programs included: • Designed and implemented the “Think BIG” community enrichment platform which emphasized “Bigger Service, Bigger Impact, Bigger Success” to promote economic competitiveness and reduce inequality for at-risk students throughout Mississippi’s public schools. • Pioneered Jackson State’s… Show more University ambassador for social outreach and community engagement programs targeting underrepresented and at-risk adolescents statewide. Notable education and awareness programs included: • Designed and implemented the “Think BIG” community enrichment platform which emphasized “Bigger Service, Bigger Impact, Bigger Success” to promote economic competitiveness and reduce inequality for at-risk students throughout Mississippi’s public schools. • Pioneered Jackson State’s first institutional student leader community outreach program promoting self-development by enhancing self-esteem and improving personal confidence for over 3000 students. • Utilized multi-media platform to engage high school administrators and other community stakeholders and partners to increases emphasis on at-risk children by promoting involvement throughout area public schools. • Partnered with non-profits and other agencies to engage and mobilize over 200 students to volunteer support in area shelters, community clinics, and food banks. • Community engagement and enrichment programs recognized nationally in Ebony Magazine’s “Top 10 HBCU Campus Queens” and regionally in the Jackson Free Press. Show less University ambassador for social outreach and community engagement programs targeting underrepresented and at-risk adolescents statewide. Notable education and awareness programs included: • Designed and implemented the “Think BIG” community enrichment platform which emphasized “Bigger Service, Bigger Impact, Bigger Success” to promote economic competitiveness and reduce inequality for at-risk students throughout Mississippi’s public schools. • Pioneered Jackson State’s… Show more University ambassador for social outreach and community engagement programs targeting underrepresented and at-risk adolescents statewide. Notable education and awareness programs included: • Designed and implemented the “Think BIG” community enrichment platform which emphasized “Bigger Service, Bigger Impact, Bigger Success” to promote economic competitiveness and reduce inequality for at-risk students throughout Mississippi’s public schools. • Pioneered Jackson State’s first institutional student leader community outreach program promoting self-development by enhancing self-esteem and improving personal confidence for over 3000 students. • Utilized multi-media platform to engage high school administrators and other community stakeholders and partners to increases emphasis on at-risk children by promoting involvement throughout area public schools. • Partnered with non-profits and other agencies to engage and mobilize over 200 students to volunteer support in area shelters, community clinics, and food banks. • Community engagement and enrichment programs recognized nationally in Ebony Magazine’s “Top 10 HBCU Campus Queens” and regionally in the Jackson Free Press. Show less