Sarah Cook

Travel Centre Support Administrator at Belmond British Pullman
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Contact Information
us****@****om
(386) 825-5501
Location
Sittingbourne, England, United Kingdom, UK
Languages
  • German (intermediate) -
  • French (basic) -

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Credentials

  • RSA Typing and Office Studies
    Malory School
    Jan, 1984
    - Oct, 2024

Experience

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Centre Support Administrator
      • Oct 2018 - Present

    • Travel Professional
      • Aug 2014 - Present

    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Cruise Consultant
      • Jun 2014 - Aug 2014

      Dealing with the general public and travel agents. Booking cruises, flights and hotels. General administration duties e.g checking information on customer's booking forms. Dealing with customers pre and post departure queries. Dealing with the general public and travel agents. Booking cruises, flights and hotels. General administration duties e.g checking information on customer's booking forms. Dealing with customers pre and post departure queries.

    • Travel Arrangements
    • 1 - 100 Employee
    • Reservations and Sales Agent
      • Jun 2013 - Apr 2014

      Dealing with the general public and travel agents. Booking cruises, tours, flights and hotels. General administration duties e.g checking information on customer's booking forms. Dealing with customers pre and post departure queries. Dealing with the general public and travel agents. Booking cruises, tours, flights and hotels. General administration duties e.g checking information on customer's booking forms. Dealing with customers pre and post departure queries.

    • Switzerland
    • Travel Arrangements
    • 700 & Above Employee
    • Airline Co-ordinator (Temporary Position)
      • Jan 2013 - Apr 2013

      Booking flights and assisting with customers' flight queries as well as managing queues, amendments and ticketing on Amadeus. Booking flights and assisting with customers' flight queries as well as managing queues, amendments and ticketing on Amadeus.

    • Italy
    • Travel Arrangements
    • 700 & Above Employee
    • Reservations Sales Agent
      • Jan 2005 - Dec 2012

      Dealing with the general public and travel agents. Booking cruises, flights and hotels General administration duties e.g checking information on customer's booking forms, filing etc Deputising for Administration Controller and Training new Staff Dealing with the general public and travel agents. Booking cruises, flights and hotels General administration duties e.g checking information on customer's booking forms, filing etc Deputising for Administration Controller and Training new Staff

    • Operations Executive
      • Jul 2002 - Oct 2002

      Job Description: Arranging Group allocations with various airlines Arranging and securing Hotel accomodation Arranging and securing all transfers, such as coaches, internal flights and trains Organising and sending room lists to agents and hotels Reviewing sales figures Preparing clents' tour itineraries and documents, including airline tickets Job Description: Arranging Group allocations with various airlines Arranging and securing Hotel accomodation Arranging and securing all transfers, such as coaches, internal flights and trains Organising and sending room lists to agents and hotels Reviewing sales figures Preparing clents' tour itineraries and documents, including airline tickets

    • Austria
    • Airlines and Aviation
    • 700 & Above Employee
    • Inclusive Tours Agent
      • Nov 1989 - Jun 2002

      Dealing with and making Holiday Reservations, organising tailor made holiday itineraries E-Ticketing and Ticketing at all levels Issuing Airline tickets using the Amadeus system and Galileo to various destinations Making Opera/Theatre Bookings Dealing with and processing bookings made via the Internet Administering Credit Control Arranging Car hire Making Hotel bookings Dealing with and making Holiday Reservations, organising tailor made holiday itineraries E-Ticketing and Ticketing at all levels Issuing Airline tickets using the Amadeus system and Galileo to various destinations Making Opera/Theatre Bookings Dealing with and processing bookings made via the Internet Administering Credit Control Arranging Car hire Making Hotel bookings

    • Booking Agent
      • Nov 1984 - Nov 1989

      Booking holidays to the Mediterranean, including the Balearic Islands, The Canary Islands, Corsica, Greece, Turkey and further afield such as Margherita Island in South America. Booking holidays to the Mediterranean, including the Balearic Islands, The Canary Islands, Corsica, Greece, Turkey and further afield such as Margherita Island in South America.

Education

  • Malory
    GCSE, French, German, English, Mathematics
    1978 - 1984
  • Malory School, Kent
    Certificate of Secondary Education
    1978 - 1984
  • Malory Secondary School
    GCSE, • English Language French Language German Language Geography Commerce Science
    1977 - 1982
  • Malory, Catford

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