Client Success Manager

• Oct 2022 - Present

At Kaia, we digitize multimodal therapies for chronic diseases (chronic back pain and other musculoskeletal (MSK) conditions) that show strong evidence in the clinical setting and bring them into patient’s homes on the smartphone.

Sr. Client Success Associate

• Apr 2022 - Sep 2022

Account Executive

• Jul 2020 - Apr 2022

Sales Representative

• Jan 2020 - Jul 2020

Effectively communicated my client's value proposition to customers by becoming an expert in products & core messaging. Proactively pursues professional development on sales impact, communication and product knowledge. Developed a network of contacts to identify client needs and deliver effective options/solutions in securing sales opportunities. Effectively communicated my client's value proposition to customers by becoming an expert in products & core messaging. Proactively pursues professional development on sales impact, communication and product knowledge. Developed a network of contacts to identify client needs and deliver effective options/solutions in securing sales opportunities.

Executive Director and Chief

• May 2018 - May 2019

Managed the day-to-day operations of a 125-member 501(c)(3) NYS accredited Advanced Life Support agency. Developed both short & long term goals for the agency in conjunction with cross-functional team of University officials from Dean of Students to Health Services to promote strong campus relationships & proper planning. Oversaw & managed a yearly budget of $300,000 including accurate recognition and forecasting of revenues & expenses. Lead Medical Command at large scale incidents & standbys with 8,000+ attendees, coordinating preparedness exercises, managing staffing of treatment & triage rooms, control room facilitation & leading post-event evaluations. Fundraised over $10,000 in agency contributions in one month to establish Harpur’s Ferry’s first endowment. Served as liaison between agency and NYS Bureau of EMS to ensure member and agency compliance with current trainings, certifications, local/regional/state regulations and all agency audits.