Experience

Cottrell & Co., Inc. Plumbing, Heating and Air
• United States
• Consumer Services
• 1 - 100 Employee
• Office Manager

  • Mar 2022 - Present


Powersports

• France
• Wholesale
• 1 - 100 Employee

• Service Writer

  • Nov 2021 - Feb 2022

  • Answer phone calls in the service department and advising available service options • Assist customers with picking up, dropping off, and unloading equipment • Start repair orders, enter tech notes, and order parts • Provide excellent customer service from intake to release of vehicle, and perform any additional follow up • Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan • Advise the customer on the auto repairs that you recommend and offer a pricing quote • Communicate with parts sellers and technicians to make sure everything needed is on hand • Provide updates to customers as their works is completed • Answer detailed questions about services performed and price information • Maintain customer records by keeping all files organized • Scheduled appointments over the phone • Handle and submit supplements to insurance companies for coverage • Process Warranty/ Recall claims including computation of charges and filing with the correct manufacturing company in a timely, accurate manner, follow up to be certain claims are paid Show less



The Joint Chiropractic

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Wellness Coordinator

  • Aug 2018 - Nov 2021

  • Check in of patients daily. • Guiding new patients through our available plans and best options for them. • Update current patient paperwork/accounts as needed. • Increasing the amount of Wellness Plans with excellent customer interaction. • Keeping all customers informed on visit packages & flex plans when changes have been made. • Entering any HSA/FSA forms • All clerical duties (Filing, copies, fax, answering phones, etc.) • Maintaining a clean and safe workplace at the start and end of each workday. Show less



The Shoe Dept

• United States
• Software Development

• Retal Store Manager

  • Jul 2018 - Aug 2020

• Assistant Manager

  • Aug 2015 - Jun 2018

  Run shoes in wall, open & close store, Customer service,Greet guests, Markdowns, Transfers,Returns, Shipment Processing



Mals Auto and Truck Repr Inc

• United States
• Automotive
• 1 - 100 Employee

• Dispatcher

  • Aug 2014 - Apr 2015

  Appointment scheduling for auto repairs and servicing, Dispatching drivers for towing calls, Organizing inventory, Typing bills, Sending them out, Entering towing data into system for insurance companies. Filing, Greeting customers Appointment scheduling for auto repairs and servicing, Dispatching drivers for towing calls, Organizing inventory, Typing bills, Sending them out, Entering towing data into system for insurance companies. Filing, Greeting customers