Experience

WBT Systems

• United States
• E-learning
• 1 - 100 Employee

• Customer Success Manager

  • Apr 2020 - Present

• Onboarding Specialist

  • Feb 2019 - Present

  Project managing LMS implementations

• Lead Training Officer

  • Jul 2016 - Present

• Lead QA Engineer

  • May 2016 - Jul 2019

• Business Analyst

  • Jan 2018 - Feb 2019



Cheeverstown House

• Ireland
• Hospitals and Health Care
• 1 - 100 Employee

• Carer

  • Jul 2007 - Present

  *Providing training in life skills to clients*Educating children on interaction and motor skills aged 1 to 4 years*Follow curriculum and assist in education for children ages 4 to 18 years*Ensuring the safety of clients*Responsible for ensuring data protection and confidentiality of sensitive information*Communication between clients and their families*Transporting clients to training centre*Daily paperwork and filings *Providing training in life skills to clients*Educating children on interaction and motor skills aged 1 to 4 years*Follow curriculum and assist in education for children ages 4 to 18 years*Ensuring the safety of clients*Responsible for ensuring data protection and confidentiality of sensitive information*Communication between clients and their families*Transporting clients to training centre*Daily paperwork and filings



Care training Institute

• Training consultant support

  • 2013 - 2014

  *Providing top customer service and ensuring customer satisfaction*Administration of accounts*Working as a strong team player to conduct daily duties*Presenting new services to customers*Following health, safety and hygiene guidelines*Responsible for ensuring data protection and confidentiality of sensitive information*Daily paperwork, filing and updating student data*Managing inventory, monitoring level of stocks and submitting invoices*Scheduling and coordinating meetings and interviews