Sarah Burgess
Product Manager at Apadmi- Claim this Profile
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Bio
LinkedIn User
Working closely with Sarah for eight years at RedEye was an absolute pleasure. Sarah is confident and can converse with stakeholders at all levels, from both the technical and commercial arms of the business. This leads to Sarah producing first-class Product documentation that looks at changes from multiple angles that affect the company's products. These all feed into Engineers, which help guide them to build and deliver on expectations set by the company and its stakeholders. Sarah works well under pressure, able to instruct and triage issues when the situation calls for it. She can command teams to work on moving priorities whilst still being able to fulfil the general business as usual activities. Sarah is a real credit to any company she works for. She is profoundly committed and enthusiastic and always gets stuck in.
Amy Stuart
Sarah is a product manager who goes above and beyond her role for the quality of the product. She truly cares about the quality of the product, and is gifted with a knack for finding bugs. In fact her testing and bug finding skills rival that of test engineers! She provides agile teams with clear and concise requirements which accurately portray the needs and wants of the users. She is hands on within the team and is keen to learn the technical aspects of the product to further her understanding. Sarah is skilled at facilitating demos of the product for users and stakeholders and gathering feedback, and using this feedback to steer the direction of the product. Sarah is a truly strong asset to any team and will provide great value for any product!
LinkedIn User
Working closely with Sarah for eight years at RedEye was an absolute pleasure. Sarah is confident and can converse with stakeholders at all levels, from both the technical and commercial arms of the business. This leads to Sarah producing first-class Product documentation that looks at changes from multiple angles that affect the company's products. These all feed into Engineers, which help guide them to build and deliver on expectations set by the company and its stakeholders. Sarah works well under pressure, able to instruct and triage issues when the situation calls for it. She can command teams to work on moving priorities whilst still being able to fulfil the general business as usual activities. Sarah is a real credit to any company she works for. She is profoundly committed and enthusiastic and always gets stuck in.
Amy Stuart
Sarah is a product manager who goes above and beyond her role for the quality of the product. She truly cares about the quality of the product, and is gifted with a knack for finding bugs. In fact her testing and bug finding skills rival that of test engineers! She provides agile teams with clear and concise requirements which accurately portray the needs and wants of the users. She is hands on within the team and is keen to learn the technical aspects of the product to further her understanding. Sarah is skilled at facilitating demos of the product for users and stakeholders and gathering feedback, and using this feedback to steer the direction of the product. Sarah is a truly strong asset to any team and will provide great value for any product!
LinkedIn User
Working closely with Sarah for eight years at RedEye was an absolute pleasure. Sarah is confident and can converse with stakeholders at all levels, from both the technical and commercial arms of the business. This leads to Sarah producing first-class Product documentation that looks at changes from multiple angles that affect the company's products. These all feed into Engineers, which help guide them to build and deliver on expectations set by the company and its stakeholders. Sarah works well under pressure, able to instruct and triage issues when the situation calls for it. She can command teams to work on moving priorities whilst still being able to fulfil the general business as usual activities. Sarah is a real credit to any company she works for. She is profoundly committed and enthusiastic and always gets stuck in.
Amy Stuart
Sarah is a product manager who goes above and beyond her role for the quality of the product. She truly cares about the quality of the product, and is gifted with a knack for finding bugs. In fact her testing and bug finding skills rival that of test engineers! She provides agile teams with clear and concise requirements which accurately portray the needs and wants of the users. She is hands on within the team and is keen to learn the technical aspects of the product to further her understanding. Sarah is skilled at facilitating demos of the product for users and stakeholders and gathering feedback, and using this feedback to steer the direction of the product. Sarah is a truly strong asset to any team and will provide great value for any product!
LinkedIn User
Working closely with Sarah for eight years at RedEye was an absolute pleasure. Sarah is confident and can converse with stakeholders at all levels, from both the technical and commercial arms of the business. This leads to Sarah producing first-class Product documentation that looks at changes from multiple angles that affect the company's products. These all feed into Engineers, which help guide them to build and deliver on expectations set by the company and its stakeholders. Sarah works well under pressure, able to instruct and triage issues when the situation calls for it. She can command teams to work on moving priorities whilst still being able to fulfil the general business as usual activities. Sarah is a real credit to any company she works for. She is profoundly committed and enthusiastic and always gets stuck in.
Amy Stuart
Sarah is a product manager who goes above and beyond her role for the quality of the product. She truly cares about the quality of the product, and is gifted with a knack for finding bugs. In fact her testing and bug finding skills rival that of test engineers! She provides agile teams with clear and concise requirements which accurately portray the needs and wants of the users. She is hands on within the team and is keen to learn the technical aspects of the product to further her understanding. Sarah is skilled at facilitating demos of the product for users and stakeholders and gathering feedback, and using this feedback to steer the direction of the product. Sarah is a truly strong asset to any team and will provide great value for any product!
Credentials
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Professional Scrum Master I
Scrum.orgJan, 2023- Nov, 2024 -
Giving and Receiving Feedback
LinkedInSep, 2022- Nov, 2024 -
How to Effectively Deliver Criticism
LinkedInSep, 2022- Nov, 2024 -
Illustrator for UX Design
LinkedInMar, 2021- Nov, 2024 -
Photoshop for UX Design
LinkedInMar, 2021- Nov, 2024 -
Planning a Career in User Experience
LinkedInMar, 2021- Nov, 2024 -
Product Management: Building a Product Strategy
LinkedInMar, 2021- Nov, 2024 -
Sketch for UX Design
LinkedInMar, 2021- Nov, 2024 -
UX Design: 1 Overview
LinkedInMar, 2021- Nov, 2024 -
UX Design: 2 Analyzing User Data
LinkedInMar, 2021- Nov, 2024 -
UX Design: 3 Creating Personas
LinkedInMar, 2021- Nov, 2024 -
UX Design: 4 Ideation
LinkedInMar, 2021- Nov, 2024 -
UX Design: 5 Creating Scenarios and Storyboards
LinkedInMar, 2021- Nov, 2024 -
UX Design: 6 Paper Prototyping
LinkedInMar, 2021- Nov, 2024 -
UX Foundations: Multidevice Design
LinkedInMar, 2021- Nov, 2024 -
UX Foundations: Prototyping
LinkedInMar, 2021- Nov, 2024
Experience
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Apadmi
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United Kingdom
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Software Development
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100 - 200 Employee
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Product Manager
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Oct 2023 - Present
Apadmi creates technology to keep leading organisations and their customers moving forward. We do that by creating digital products which solve complex problems and deliver enriching experiences for people on the move across mobile, web and digital platforms. Apadmi’s team of 200 in-house experts work with our clients to define their digital vision, design and engineer transformational products. Our work helps to solve business challenges for the likes of Domino’s Pizza, Co-op, NHS, Chetwood, BBC, SailGP, Wattbike and Chelsea Football Club.Apadmi, technology that moves. Show less
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Senior Product Owner
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May 2022 - Oct 2023
Manage complex, multi level platform product delivery and team lead associates through their product journey with training and support.
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Product Owner
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Sep 2021 - May 2022
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Cirrus Connects
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Product Manager
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Apr 2021 - Sep 2021
Product Manager for a Contact Centre application that provides a single point of contact for customers regardless of interaction type, to ensure that the agent receives all the information required to answer a query from a customer from first response. My role is to manage multiple areas and many features within each area to prioritise what our customers need to help them do their job. I ensure I understand what the customer wants and any metrics needed to know that need has been met, followed on with continuous improvement in the areas that make customers want to stay with us. Show less
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RedEye
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Product Manager
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Jul 2017 - Apr 2021
Product Owner for development team, assigning user stories based on an appropriate score from business and user priorities.Active involvement in agile development planning and reviews.Testing developments based on requirements and ease of user experienceCreating videos, user feature reviews. documentation and attending CAB to demonstrate the features added.
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UI Product Specialist
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Nov 2014 - Jun 2017
Marketing Automation Software Product Specialist within the Product Team, working closely with Development, Testing and Account Services Departments. Tasks including:Product Development and improvementRequirements Gathering and documenting through user story mappingAgile Sprint planning and organisingAcceptance Testing & UATRelease and Training Material Documentation to internal colleagues and external clients using Madcap Flare
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The Co-operative Bank plc
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United Kingdom
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Financial Services
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700 & Above Employee
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Technology Consultant
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Aug 2009 - Nov 2014
Providing service and support for Tieto Summit Savings Products on a variety of project and business as usual tasks Developing the Aptean Respond Centerpoint Database, providing consultancy and impact assessment for changes to the applications. Applying parameter changes adhering to change and release processes, out of hours support and incident management assistance. Supporting material documentation Providing service and support for Tieto Summit Savings Products on a variety of project and business as usual tasks Developing the Aptean Respond Centerpoint Database, providing consultancy and impact assessment for changes to the applications. Applying parameter changes adhering to change and release processes, out of hours support and incident management assistance. Supporting material documentation
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Britannia Building Society
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Financial Services
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1 - 100 Employee
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Asset Management Specialist
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Oct 2007 - Aug 2009
Managing all the hardware and software assets of the company, making sure to adhere to EULAs on software installations, monitoring the printer and laptop estate using a variety of in house and external reports and charts.
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Information Security Analyst
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Apr 2007 - Oct 2007
Assisting users with access to applications within the business, setting up users within the systems and auditing all access to make sure the integrity of each system is maintained.
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Education
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2000 - 2005
Westwood High School, Leek, Staffordshire
Community
