Human Resource Officer

• Nov 2017 - Present

At Abound we are about supporting families by providing tools and services people need to improve their lives and the lives of others. In service to the I/DD community we saw what a positive impact our team can make and how those results can truly change the lives of others. We love what we do. It has become our life; our identity and we couldn’t be more proud. Not only has this journey cemented for us the fact that we have indeed found our “why”, but it defines our culture, who we are and resulted in a set of core values that have become our rules to live by. We have created a family. A family that is focused on empowering people to reach their potential. Show less

Human Resources Officer

• Nov 2017 - Present

Aym Technologies is the creator of OnTarget®, an affordable, flexible and powerful software solution for Health and Human Service Provider Agencies. OnTarget® is a fully integrated clinical, accounting, EHR and business management system that seamlessly controls all aspects of the Provider's business cycle. Our integrated modules eliminate redundant entries in multiple systems that do not communicate with each other. This allows for the sharing of mission critical data and puts that information at management’s fingertips. More information about Aym Technologies, LLC can be found at www.ontargetconnect.com or follow us on Twitter @AymTechnologies Specialties: EHR for IDD/MH/BH Services, Workflow Integration for Human Services Agencies, Revenue Cycle Management, Billing and Payroll for Human Services Show less

Financial Analyst

• Apr 2017 - Nov 2017

Mission Sales Specialist

• May 2011 - Dec 2015

Social Solutions is the leading provider of performance management software for human services, connecting efforts to outcomes, people to social services, and service providers and communities to funders. The company’s Efforts to Outcomes (ETO™) software goes beyond case management and electronic medical records, enabling public, private, and nonprofit organizations, such as Harlem Children’s Zone, Catholic Charities, YWCA, United Way, Goodwill, Annie E. Casey Foundation, the Social Service Administration, the US Department of Health and Human Services, the US Department of Housing and Urban Development, Boulder County, and cities such as Boston and Hartford to collaborate, save time and improve service quality and effectiveness. Consultative sales approach, managing sales cycle from cold outbound email and call campaigns to successful hand off to professional services team within target markets providing the company's ETO ™ and Apricot solutions for program management, evaluation and reporting to community stakeholders and funders. Develop strategic plans for territory management and quota attainment. In person or virtual meetings to plan, configure and present a customizable complex solution to decision makers including board members, c-level management, directors and consultants. The sales cycle includes helping organizations plan for transitioning from paper, excel, Access, case management or other CRM solutions on to a web-based SAAS Enterprise solution. • Employee of the quarter, achieving 189% of ARR goal • Promoted to Regional Sales Director in 2012 • As RSD lead team of 3 to the company’s first regional team quota attainment • Consistent go to for training and on boarding of new sales staff on internal CRM, accounting practices, sales cycle and pipeline management, ETO and Apricot proficiency, government funding streams, presentation developmental skills and vertical/territory strategic planning. Show less

Retail Store Manager

• Jul 2006 - Feb 2011

Responsible for the management and leadership of a retail business; overseeing and driving daily sales performance, including forecasting and accomplishing fiscal goals; develop pipeline of corporate clientele; maintain service and operational standards per policy and state/fed regulations; recruiting, hiring, supervising, coaching, counseling and training staff; scheduling and manpower reporting; employee documentation and record keeping including new hire processing, payroll, reviews, corrective action, promotion, and termination; forecast expenses (full P&L) and maintain fiscal budget for my location; providing superior customer service; ensuring safety and security for guests and staff; monitor and record inventory levels; merchandise orders; and other similar duties pertaining to the management of a retail store. • Achieved total business growth of 31.4% over the past 5 years as manager • Elected to Store Manager Advisory Committee during year 1 as manager • Selected by VP of Retail to train Store Managers, one District Manager and one Regional Manager on store/company policy and procedures, including day to day operational tasks. Show less

Senior Business Cosultant

• May 1998 - May 2003

Xpress Sofware from 98 to 02 Sold professional Tax Solutions to diverse clientele in the Tax preparation/Accounting Industry. Developed successful marketing plans to achieve revenue goals. Maintained high standard of client loyalty through continued relationship building. Wrote training manuals and educational programs used to teach sales representatives every aspect of selling\marketing in the industry. • Known as one of the top revenue producers in the industry • Personal client base renewal rate averaged 98% each year • Key part in company achieving 200% above new sales goals set for the 2002 fiscal year • Worked with group of peers to successfully open and operate a territorial sales/marketing office in Columbia, SC after Drake Enterprises acquired competitor Xpress Software (a division of Xpress Group, Inc.) managing 11 states. Show less