Experience

Great Lakes Higher Education Corporation and Affiliates

• United States
• Financial Services
• 300 - 400 Employee

• Call Center Representative

  • Oct 2017 - Nov 2019

  Boscobel, WI Kept up with a busy call flow of both inbound and outbound calls regarding student loan accounts. Assisted clients with questions and concerns about their accounts. Processed card and ACH payments. Participated in group and individual continuing education modules to ensure having the most up to date information on policies and procedures. Provided top notch customer service experience to each client.



Garrison Animal Hospital

• United States
• Veterinary
• 1 - 100 Employee

• Vet Assistant

  • Mar 2017 - Sep 2017

  Spring Hill, FL Answering phones, taking messages, collecting payment, checking clients in and out, counting out and dispensing medications (with doctor approval), running urinalysis tests, running blood work, assisting in holding animals still when doctor is drawing blood, giving shots, or examining them, assisting doctor in surgery, cleaning and sterilizing surgery room after surgeries, putting together and sterilizing surgery instrument packs, continual care and monitoring for animals in surgical recovery… Show more Answering phones, taking messages, collecting payment, checking clients in and out, counting out and dispensing medications (with doctor approval), running urinalysis tests, running blood work, assisting in holding animals still when doctor is drawing blood, giving shots, or examining them, assisting doctor in surgery, cleaning and sterilizing surgery room after surgeries, putting together and sterilizing surgery instrument packs, continual care and monitoring for animals in surgical recovery, general cleaning, receiving and putting away supplies etc., faxing medical records as needed, doing any other tasks that need completion or assistance as requested by doctor or office manager. Show less



HCA Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registrar

  • Nov 2016 - Sep 2017

  Brooksville, FL Secretary for radiology department (Xray, CT, Ultrasound, MRI, and Nuc Med). Duties include answering and directing calls, taking messages, patient's medical records (taking requests, printing reports and making image CDs, etc.), handling faxes, delivering exam requests to appropriate departments, keeping up with the interventional radiology doctor's schedule and completed exams, printing doctor reports to separate, enclose in an envelope, and send to appropriate doctors office, recording… Show more Secretary for radiology department (Xray, CT, Ultrasound, MRI, and Nuc Med). Duties include answering and directing calls, taking messages, patient's medical records (taking requests, printing reports and making image CDs, etc.), handling faxes, delivering exam requests to appropriate departments, keeping up with the interventional radiology doctor's schedule and completed exams, printing doctor reports to separate, enclose in an envelope, and send to appropriate doctors office, recording critical reports, checking image system to ensure exam reports are being read in a timely manner, correcting issues when needed, ect. Show less



Marshalls

• Sales Team Member

  • Nov 2015 - Nov 2016

  Brooksville, FL Providing excellent customer service, Unloading and stocking merchandise, Creating features/displays, Assisting on register, Cash handling, Selling TJX credit cards, Recovery/Cleaning, Markdowns, Etc. Was promoted to full time and Team Captain of Shoe department within first 4 months, and also a member of the Community Committee and Shrink Committee.



Springs Family Medical Ctr

• United States
• Non-profit Organizations

• Medical Receptionist

  • Feb 2014 - Mar 2015

  Weeki Wachee, FL Answering phones, Patient Check in/Check out, Scheduling & Confirming Appointments, Collecting copays & fees, Insurance verification, Maintaining patient profiles using EHR & Vitera, General cleaning, Ordering & Re-stocking office supplies, Problem solving, Etc.



Wal-Mart Super Center

• Money Center

  • Mar 2010 - Feb 2011

  Customer Service, Operate Cash Register, Cash Checks, Cash/Sell Money Orders, Money Transfers/Receives, Etc

• Cashier

  • Aug 2008 - Mar 2010

  Operate Cash Register, Customer Service, Price Checks, Re-Stocking, Returns, Etc