Experience

Planned Parenthood of Illinois

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Access Specialist

  • Feb 2023 - Present

  Aurora, Illinois, United States As a Patient Access Specialist, I work individually and as a team to help patients access sexual, reproductive, mental, and gender-affirming health care. Scheduling appointments for patients in and out of state, I work to break down barriers to care, walking through care step by step and putting patients at ease.



REI

• United States
• Retail
• 700 & Above Employee

• Cashier Customer Service

  • Aug 2022 - Feb 2023

  Oakbrook Terrace, Illinois, United States At REI, I worked with co-workers and independently resolved difficult customer service issues, creating a positive customer experience. Engaging with customers, I invited them to become REI members, listing benefits and earning a member conversion metric averaging upwards of 50%. Organizing and rearranging stock products allowed for an increase in frontline impulse purchases as well as restocking staples.



KANE County States Attorney's Office

• United States
• Law Enforcement
• 1 - 100 Employee

• Alternative Prosecution Coordination Intern

  • Sep 2021 - Apr 2022

  Working with alternative forms of prosecution, I assisted the Deferred Prosecution and new Pre-Arrest Diversion initiative, collaborating with various programs such as Drug, and Treatment Alternative Court, law enforcement officers, and local community partners. Additionally, I learned the ins and outs of harm reduction and motivational interviewing, utilizing grants and other proposal writing skills.



Northshore Country Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Waitress

  • Jul 2021 - Aug 2021

  Glenview, Illinois, United States As a waitress, I was responsible for taking orders, having in-depth knowledge of changing menu items, and proper service etiquette. Working with patrons, I problem-solved complex order complications and created a positive customer experience.



KnoNap

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Intern

  • Jun 2021 - Aug 2021

  KnoNap's product Knope can test any drink for the presence of drugs, working to end drug-facilitated crime. At KnoNap, I worked directly with founder and CEO Danya Sherman, assisting in product design and community outreach. Spearheading research data collection, I created and consolidated excel spreadsheets to facilitate efficient collaboration efforts.



Center for American Women and Politics NEW Leadership National Conference

• Iowa N.E.W. Leadership Intensive

  • Jun 2021 - Jun 2021

  I was accepted to the June 2020 program, which was made virtual due to the pandemic. I also had the privilege to participate in the 2021 Center for American Women and Politics NEW Leadership National Conference as a member of the Iowa NEW Leadership program. Here I actively engaged in a national conference of over 300 women and non-binary leaders participating in workshops, gaining policy analysis experience, and actively engaging in networking.



University of Iowa

• United States
• Higher Education
• 700 & Above Employee

• American Sign Language Club - Vice President

  • May 2020 - May 2021

  Iowa City, Iowa, United States As VP of ASL Club, I worked to facilitate a fun and supportive environment for ASL students, and members of the d/Deaf and surrounding ASL community. Leading and organizing events and activities I also created Facebook posts for the nearly 900 University of Iowa ASL Facebook page members to communicate information about ASL club.

• American Sign Language Club - Communications Executive

  • May 2019 - May 2020

  Iowa City, Iowa Area



University of Iowa Office of Undergraduate Research

• United States
• Higher Education
• 1 - 100 Employee

• ESURF (Electronic Spring Undergraduate Research Festival) Presenter

  • Apr 2021 - Apr 2021



BJE (NSW Board of Jewish Education)

• Substitute Pre-School Teacher

  • Jun 2016 - Jan 2020

  Wilmette, Illinois, United States I created and led engaging activities for a class of over 15 pre-K age students, utilizing multi-tasking skills to foster a meaningful environment for all students with different needs and abilities while providing one on one attention to those who need it. Collaborating with and supporting other staff members, I utilized communication and conflict resolution skills.



Illinois Guardianship and Advocacy Commission (GAC) Office of State Guardian

• Human Rights Intern

  • May 2018 - Jul 2018

  Chicago, Illinois, United States Working closely with several attorneys, I assisted in preparing and gathering materials for court cases. I reviewed reports of involuntary pediatric hospitalization from the Department of Children and Family Services.