Experience

Idera, Inc.
• United States
• Software Development
• 100 - 200 Employee
• Renewal Opperations Analyst

  • Dec 2022 - Present


Invited

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Membership Experience Coordinator

  • Feb 2022 - Jan 2023

  Developed and implemented engaging member events and experiences. Managed events through bookings, set-up, and tear down while ensuring a positive guest experience. Coordinate New Member Welcome and Connect Steps, Member Intel, and Name Recognition. Lead social media presence across Instagram and Facebook. Populate monthly event calendars and create event registration confirmations. Recruit and manage Kids Club staffing to achieve club goals within budget. Developed and implemented engaging member events and experiences. Managed events through bookings, set-up, and tear down while ensuring a positive guest experience. Coordinate New Member Welcome and Connect Steps, Member Intel, and Name Recognition. Lead social media presence across Instagram and Facebook. Populate monthly event calendars and create event registration confirmations. Recruit and manage Kids Club staffing to achieve club goals within budget.



Sencha

• United States
• Software Development
• 1 - 100 Employee

• Software Compliance Representative

  • Mar 2021 - Apr 2022

  Managed international IT audits to verify customers were in contractual compliance and appropriately licensed. Used SmartFlow, and BuiltWith software and as tools to identify software piracy cases and recorded in CRM system SalesForce. Created a compliance renewal program to ensure term customers remain current on their renewals. Supported management in tasks related to organization, compliance, customer service and communication. Managed international IT audits to verify customers were in contractual compliance and appropriately licensed. Used SmartFlow, and BuiltWith software and as tools to identify software piracy cases and recorded in CRM system SalesForce. Created a compliance renewal program to ensure term customers remain current on their renewals. Supported management in tasks related to organization, compliance, customer service and communication.



Barkeeps Resturaunt

• Hostess

  • Sep 2020 - Apr 2021

  Provide excellent customer service to 300 guests while collaborating with at least seven team members. Effectively onboard and train new hostesses as required. Ensure timely and accurate to-go order fulfillment through a point of sale system supporting online, phone, Door Dash, and Grub Hub customers. Provide excellent customer service to 300 guests while collaborating with at least seven team members. Effectively onboard and train new hostesses as required. Ensure timely and accurate to-go order fulfillment through a point of sale system supporting online, phone, Door Dash, and Grub Hub customers.



Alpha Chi Omega Fraternity, Inc.

• United States
• Non-profit Organization Management
• 700 & Above Employee

• VP of Membership Programing

  • Jan 2020 - Dec 2020

  Planned monthly sisterhood events for over 100+ women. Hired & professionally corresponded with venues, vendors, collaborators, etc. while managing budget, creating new ideas, focusing on member appreciation, and presenting information to the chapter. Successfully planned 5+ virtual programming events during the COVID-19 pandemic. Planned monthly sisterhood events for over 100+ women. Hired & professionally corresponded with venues, vendors, collaborators, etc. while managing budget, creating new ideas, focusing on member appreciation, and presenting information to the chapter. Successfully planned 5+ virtual programming events during the COVID-19 pandemic.



Texas Youth Summit

• Intern

  • Aug 2020 - Sep 2020

  Called over 450 references to ensure participants are qualified to attend the event. On the day of the event, I managed participant check-in while ensuring COVID 19 safety protocols are followed. This includes managing the volunteers for check-in. Additionally, I assisted in creating a shirt design for volunteers that represents the promotional goals of the organization. Called over 450 references to ensure participants are qualified to attend the event. On the day of the event, I managed participant check-in while ensuring COVID 19 safety protocols are followed. This includes managing the volunteers for check-in. Additionally, I assisted in creating a shirt design for volunteers that represents the promotional goals of the organization.



HomeAid Houston

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Jun 2018 - Aug 2018

  Recruited and supervised volunteers for Project Playhouse at Minute Maid Park. Created email advertising to recruit volunteers and donors and to improve community engagement. Delivered clear and concise status to the management team at weekly planning meetings. Contributed ideas and feedback to the Greater Houston Builders Association on a weekly basis. Recruited and supervised volunteers for Project Playhouse at Minute Maid Park. Created email advertising to recruit volunteers and donors and to improve community engagement. Delivered clear and concise status to the management team at weekly planning meetings. Contributed ideas and feedback to the Greater Houston Builders Association on a weekly basis.