Experience

Ad Rank One

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Sales & Business Development - SEO & Google Ads PPC

  • Feb 2021 - Present



STA Travel

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Group Travel Team Leader

  • May 2019 - Sep 2020

  > Returned to my previous role after covering paternity (see full outline below) > Won place on the company’s global “Big Bash” event as top performer employee in the UK Division for 2019 > Was deemed “business critical” and continued working during the COVID-19 pandemic; only 5% of the business were kept on whilst the remainder of the business were put on furlough

• Groups Sales & Coaching Manager (Paternity Cover)

  • Nov 2018 - Apr 2019

  > Promoted to new position after delivering strong performance in previous role. Responsibility for day to day and strategic management of the Groups Team sales and Groups team leader. > Hit 5 out of 6 monthly team targets within the time in this role (which had not happened for many years). > Introduced new workflows and processes to increase conversion and yields and decrease costs arising from errors. > Encouraged collaboration between different business streams to ensure the teams were working as efficiently as possible; the results of this were extremely effective; minimizing risk & ensuring maximum profit from every scenario. > Nominated at the 2018 British Youth Travel Awards as a "Rising Star", for which I was awarded silver.

• Group Travel Team Leader

  • Jan 2018 - Nov 2018

  > The role combined the Groups Travel Expert role with a direct support to the Groups Sales & Coaching Manager & supporting the sales team > Holding interviews for new Groups Travel Executives > Covering 1-2-1s & general managerial duties in the managers absence

• Groups Travel Expert

  • Jul 2015 - Dec 2017

  > Actively managed a large portfolio of high-profile group accounts which included leading universities, educational establishments, corporate businesses & MICE. > Led business development initiatives to generate new revenue which included all stages of the full sales cycle. > Consistently exceeded revenue generation expectations through achieving an average 75% above target, and remained one of the highest revenue achievers within the entire of STA. > Major role in sourcing, contracting and negotiating commercial terms with multiple international suppliers. > Won place on the company’s global “Big Bash” event as top performer employee in the UK Division for 2016

• Business Support - Fare Analyst

  • Mar 2014 - Jun 2015

  Supporting all departments within (GAO) Global Air Operations. Provide GAO exposure to the fare filing and commercial decision making processes to assist with realistic commercial changes requests to all regions worldwide.

• Interline Analyst

  • Jan 2013 - Aug 2014

  My role is to analyse carrier billings ensuring all changes to billings and processes are reported to Global Air Operations Interline Manager. I provide in-depth reports on airlines and their billing processes and report these to the GAO Finance Manager.

• Interline Reconciliation

  • Jul 2012 - Dec 2012

  My role was to ensure assigned inward carrier billings from our partner airlines; I processed and reconciled these within the agreed ticketing acceptance agreements and timeframes.



forward2me

• United Kingdom
• Wholesale Import and Export
• 1 - 100 Employee

• Search Engine Optimisation Analyst & Marketing Assistant

  • Nov 2011 - Mar 2012

  General duties included: Overseeing the Google Adwords Account; PPC and SEO. General marketing objectives including e-mail and social media campaigns. General duties included: Overseeing the Google Adwords Account; PPC and SEO. General marketing objectives including e-mail and social media campaigns.