Experience

Euronext Securities
• Denmark
• Financial Services
• 200 - 300 Employee
• Client Manager

  • Jul 2022 - Present

Nordea
• Finland
• Banking
• 700 & Above Employee
• Service Operations Officer i Dansk Afvikling

  • Jun 2019 - Jul 2022
• Service operations officer in Sec. Settlement International & DK

  • Sep 2017 - Jul 2018

NOVASOL AS
• Greece
• Leisure, Travel & Tourism
• Kundeservicemedarbejder

  • May 2017 - Aug 2017


Nordea Back Office

• Senior Service Operations Officer

  • Jul 2014 - Aug 2016

  Still doing the same tasks but with a higher level of responsibility as well as more complex tasks. I have also started training of new colleagues.

• Service Operations Officer

  • Oct 2010 - Jun 2014

  I book dividends and interests, find information about corporate actions and "translate" these into a common language, read swifts etc. I have experience in working with VPC/Euroclear Sweden system on a daily basis. My main task is to provide service to our intern customers by answering their questions about corporate action types and how these work.



ihi Bupa

• Customer Consultant

  • Apr 2008 - Sep 2010

  I helped customers and insurance agents with a variety of questions e.g. how to pay the premium, how to get a Guarantee of Payment, how to reduce the premium etc. as well as regular changes to their policy. I used my languages (Danish, Swedish, French, German and English) on a daily basis. I helped customers and insurance agents with a variety of questions e.g. how to pay the premium, how to get a Guarantee of Payment, how to reduce the premium etc. as well as regular changes to their policy. I used my languages (Danish, Swedish, French, German and English) on a daily basis.



Danish National Police

• Case Handler

  • Aug 2007 - Mar 2008

  I was the connection between the local Danish police and Interpol, Europol. This part of NEC functions as a communication center where all mail, e-mails and phone calls are sent/ directed to the right department (AFIS, DNA department or any local police office). I would help with language barriers between The Danish local Police and the rest of the world. I was the connection between the local Danish police and Interpol, Europol. This part of NEC functions as a communication center where all mail, e-mails and phone calls are sent/ directed to the right department (AFIS, DNA department or any local police office). I would help with language barriers between The Danish local Police and the rest of the world.