Sarah Adler Hansen

Communications and Marketing Student at Bruun & Hjejle Advokatpartnerselskab
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Contact Information
Location
Copenhagen Metropolitan Area, DK
Languages
  • English Full professional proficiency
  • Danish Native or bilingual proficiency

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Line Løv Simonsen

I have had the pleasure of working with Sarah both as her manager and as her colleague. She is a very dedicated employee and very focused on always doing her best with every task she is faced. She is an incredibly open and warm collegaue and always the one to reach out if someone is having a hard time or is being extra quiet. If you are looking for a professional, hardworking and fast learning addition to your team, Sarah is definitely the right choice.

María Belén Villar Muñiz

Sarah possesses excellent managerical skills, and she is able to create and maintain a very comfortable and productive atmosphere amongst the team and her colleagues. I felt genuinely respected and appreciated. Sarah also has the ability to motivate a team as well as managing a lot on her plate.

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Experience

    • Denmark
    • Law Practice
    • 200 - 300 Employee
    • Communications and Marketing Student
      • Sep 2021 - Present

      Bruun & Hjejle is a leading Danish law firm for complex transactions and disputes. The strategic focus is on M&A, Real Estate and Dispute Resolution. Bruun & Hjejle is a leading Danish law firm for complex transactions and disputes. The strategic focus is on M&A, Real Estate and Dispute Resolution.

    • Denmark
    • Law Practice
    • 400 - 500 Employee
    • Project Manager
      • Feb 2020 - Jan 2021

      Project Team is in charge of Plesner's work to streamline non-legal processes including assistance in building and managing virtual data rooms, preparation of various presentations, overview documents, etc. as well as ongoing process optimization and involvement in projects.

    • Assistant Project Manager
      • May 2018 - Feb 2020

    • Australia
    • Telecommunications
    • 200 - 300 Employee
    • Team Manager
      • Mar 2017 - Apr 2018

      Started as a customer service advisor, now leading a team of 15+ as well as the commercial backline for the Philips Campaign. Preparing periodic reports - personal analysis, commercial backline, social media, optimizing processes, performance on individual KPIs, attendance and related workflow processes. Solving escalation cases: peak point of the escalation for the customers, individual investigations Strong problem-solving skills, leadership & management skills

    • IT Technical Support
      • Jun 2016 - Feb 2017

      Technical Support Officer on the TDC/Yousee campaign on behalf of Sitel in Kingston Upon Thames, London, United Kingdom Enthusiastic and high-achieving IT-professional, who has helped clients remotely, and have always demonstrated a keen ability to problem-solve and troubleshoot. • Helped customers remotely with Windows, Macs, android, iOS, etc. • Performed installation of TDC routers and other accessories • Handling customer complaints • Selling products to achieve… Show more Technical Support Officer on the TDC/Yousee campaign on behalf of Sitel in Kingston Upon Thames, London, United Kingdom Enthusiastic and high-achieving IT-professional, who has helped clients remotely, and have always demonstrated a keen ability to problem-solve and troubleshoot. • Helped customers remotely with Windows, Macs, android, iOS, etc. • Performed installation of TDC routers and other accessories • Handling customer complaints • Selling products to achieve excellent customer service experience • Constantly hitting and exceeding daily targets • Target driven environment • Issue compensation to customers

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Supervisor
      • Jan 2015 - Apr 2016

      Worked as a Team Leader for The JD Wetherspoons Group, a multi-million pound catering firm with almost one thousand franchises nationwide, for over a year, it was my duty to monitor employee performance, handle performance reviews & assign roles based on employee strengths and weaknesses, help improve skills where possible and delegate daily and weekly tasks.

    • Staff
      • Jan 2015 - Sep 2015

    • Denmark
    • Retail
    • 1 - 100 Employee
    • Customer Service Assistant
      • Mar 2012 - Oct 2014

      Worked as customer service assistant at Superbrugsen in Denmark, working in a target driven environment, responsible for customer relations, promotion of products on sale & delivering excellent customer service for continued business. • Handling customer enquiries & complaints • Handling payments & refunds for goods • Product promotion & building rapport with clients Worked as customer service assistant at Superbrugsen in Denmark, working in a target driven environment, responsible for customer relations, promotion of products on sale & delivering excellent customer service for continued business. • Handling customer enquiries & complaints • Handling payments & refunds for goods • Product promotion & building rapport with clients

Education

  • Copenhagen Business Academy
    PBA Innovation & Entrepreneurship
    2023 - 2024
  • Copenhagen Business Academy
    Serviceøkonom (AP Degree in Service, Hospitality and Tourism Management)
    2021 - 2023
  • KVUC
    Højere forberedelseseksamen, enkeltfag
    2018 - 2020
  • Learn365
    PRINCE2
    2020 - 2020
  • Teamcrm
    Projektledelse - Scrum, PMI, Agil mm.
    2019 - 2019

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