Experience

MD-Labs
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Human Resources Specialist

  • May 2022 - Present


SOLERA (Electromechanical & Solar Energy Contractor)

• Presales Support

  • Mar 2022 - May 2022

  -Preparing technical proposals -Assist in preparing the compliance sheets -Preparing Data sheets - Using AutoCAD To assist in needed files -Preparing technical proposals -Assist in preparing the compliance sheets -Preparing Data sheets - Using AutoCAD To assist in needed files



WorkEgypt

• Egypt
• Staffing and Recruiting
• 100 - 200 Employee

• Human Resources Recruiter

  • Dec 2021 - Mar 2022

  -creating job descriptions -conducting interviews, psychological assessment and knowledge and skills test. -Structuring employee retentions plan -creating job descriptions -conducting interviews, psychological assessment and knowledge and skills test. -Structuring employee retentions plan



SCCI-CU

• Education Administration Programs
• 1 - 100 Employee

• Frontend Developer

  • Sep 2021 - Feb 2022

  SCCI is a leading training organization Affiliate to faculty of computer science at Cairo University. -Worked with an amazing team to learn, develop and practice Web development. -Used HTML, CSS, bootstrap and PHP. - Offered technical support during participants Workshops. -Producing training schedules and classroom agenda. -Offered Technical training to participants incase of instructors' absence. - Our team Launched the first series of the SCCI website. SCCI is a leading training organization Affiliate to faculty of computer science at Cairo University. -Worked with an amazing team to learn, develop and practice Web development. -Used HTML, CSS, bootstrap and PHP. - Offered technical support during participants Workshops. -Producing training schedules and classroom agenda. -Offered Technical training to participants incase of instructors' absence. - Our team Launched the first series of the SCCI website.



Career Community

• E-Learning Providers
• 1 - 100 Employee

• Human Resources Recruiter

  • Sep 2021 - Dec 2021

  -creating job descriptions -conducting interviews, psychological assessment and knowledge and skills test. -creating job descriptions -conducting interviews, psychological assessment and knowledge and skills test.



AIESEC

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Project Manager

  • Dec 2020 - Nov 2021

  AIESEC is a global platform for young people to develop their leadership potential through practical experiences. Responsibilities : -IR Partner support at all stages of the process -Assisting in the delivery of the 16 SDGs. -B2B relationship management and building partnerships. -Customer support at all stages of the process. -Was recognized as one the top achiever for two months in a row by signing the most partnership contracts. AIESEC is a global platform for young people to develop their leadership potential through practical experiences. Responsibilities : -IR Partner support at all stages of the process -Assisting in the delivery of the 16 SDGs. -B2B relationship management and building partnerships. -Customer support at all stages of the process. -Was recognized as one the top achiever for two months in a row by signing the most partnership contracts.



Uber eats

• Germany
• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • Jul 2021 - Sep 2021

  -Handling English customers’ inquiries and complains. -Ensuring customers’ delight and satisfaction. -Providing the customers with accurate information and best solutions. -Handling English customers’ inquiries and complains. -Ensuring customers’ delight and satisfaction. -Providing the customers with accurate information and best solutions.



Three DOS

• Egypt
• Non-profit Organization Management
• 1 - 100 Employee

• Graphic Design Intern

  • Jan 2021 - May 2021

  ThreeDos is is one of the leading student activities in Faculty Of Business and Information System in Helwan University Focusing on Academic aspect of business life and how its atmosphere looks like. -Worked in an amazing team to develop and practice our designing skills. -Developing the overall layout and production design for social media posts and Advertisements -Creating posts to meet commercial need. ThreeDos is is one of the leading student activities in Faculty Of Business and Information System in Helwan University Focusing on Academic aspect of business life and how its atmosphere looks like. -Worked in an amazing team to develop and practice our designing skills. -Developing the overall layout and production design for social media posts and Advertisements -Creating posts to meet commercial need.



Zedny Educational Services

• Egypt
• E-Learning Providers
• 1 - 100 Employee

• Graphic Designer

  • Jan 2021 - Mar 2021

  -creating animated videos to match educational content posted on the platform. -creating animated videos to match educational content posted on the platform.



AMAZON UK SERVICES LTD.

• United Kingdom
• Warehousing and Storage
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2020 - Feb 2021

  -Handling English customers’ inquiries and complains. -Ensuring customers’ delight and satisfaction. -Handling calls, Emails and live chat. -Providing the customers with accurate information and best solutions. -Achieved the targeted number of satisfied surveys and AHT -Handling English customers’ inquiries and complains. -Ensuring customers’ delight and satisfaction. -Handling calls, Emails and live chat. -Providing the customers with accurate information and best solutions. -Achieved the targeted number of satisfied surveys and AHT



VODAFONE UK LIMITED

• United Kingdom
• Business Consulting and Services
• 300 - 400 Employee

• Customer Service Representative

  • May 2019 - Nov 2019

  -Handling English customers’ inquiries and complains. -Ensuring customers’ delight and satisfaction. -Providing the customers with accurate information and best solutions. -Recognized as an "MBA star" for making the biggest amount of completed sales. -Achieved the targeted number of satisfied surveys for six months in a row. -Handling English customers’ inquiries and complains. -Ensuring customers’ delight and satisfaction. -Providing the customers with accurate information and best solutions. -Recognized as an "MBA star" for making the biggest amount of completed sales. -Achieved the targeted number of satisfied surveys for six months in a row.



QudraTech

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• Graphic Designer

  • Aug 2018 - Oct 2018

  -Developing the overall layout and production design for advertisements, brochures and corporate reports, etc. -Designing graphics to meet specific commercial or promotional needs. -Developing the overall layout and production design for advertisements, brochures and corporate reports, etc. -Designing graphics to meet specific commercial or promotional needs.



Caritas

• Non-profit Organizations
• 100 - 200 Employee

• Special Teacher

  • 2017 - 2018

  -Providing assistance for uniquely abled children, Managing classroom crises, resolving conflict and Finding engaging activities to teach skills they might need. -Was certified by Caritas as a special teacher. -Providing assistance for uniquely abled children, Managing classroom crises, resolving conflict and Finding engaging activities to teach skills they might need. -Was certified by Caritas as a special teacher.