Sarah A. Al-Naeem, B.Sc., MBA

Head of Technical Analysis & Support at National Digital Transformation Unit وحدة التحول الرقمي
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Contact Information
us****@****om
(386) 825-5501
Location
Saudi Arabia, SA
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • Strategic planning
    Meirc Training and Consulting
    Jan, 2020
    - Nov, 2024
  • SAP Certified Associate - SAP Activate Project Manager
    SAP
    Mar, 2019
    - Nov, 2024
  • Oracle Database 12c: SQL Fundamentals
    Oracle
    Nov, 2016
    - Nov, 2024
  • SAP Business Objects Interactive & Advance Analysis Report Design Course
    SAP
    Dec, 2012
    - Nov, 2024
  • Business Objects Certified Professional - BusinessObjects Enterprise (BOCP)
    SAP
    Jul, 2012
    - Nov, 2024

Experience

  • National Digital Transformation Unit وحدة التحول الرقمي
    • Saudi Arabia
    • Government Administration
    • 1 - 100 Employee
    • Head of Technical Analysis & Support
      • Sep 2019 - Present

      Prepare plans and methodology for reviewing digital transformation topics from a legal and technical point of view.Create a process and governance for technically reviewing and analysing digital transformation topics, providing visuals and suggesting appropriate guidance.Creating digital transformation reports and strategies with accordance with government entities.Reviewing and analysing all topics before presenting it to any digitization committee.Leading both technical and analysis team.

  • RAZA Inc.
    • Saudi Arabia
    • Leasing Real Estate
    • 1 - 100 Employee
    • Information Technology & Digital Transformation Director
      • Feb 2019 - Sep 2019

      - Design a digital strategy for the company given the current business gaps and culture mind-set to achieve the company's ambition to be a Real Estate Development leader in the region. - Lead the digital transformation projects, which are aimed to address the major challenges like lack of automation and optimization of business process, weak system availability and limited accessibility. Like of mobility. - Oversee all technology operations (e.g. network security) and evaluate them according to well established goals- Analyze the business requirements of all departments to determine their technology needs- Purchase efficient and cost effective technological equipment and software- Inspect the use of technological equipment and software to ensure functionality and efficiency

  • National Center for Privatization & PPP
    • Saudi Arabia
    • Government Administration
    • 100 - 200 Employee
    • IT Governance & Projects Manager
      • Mar 2018 - Feb 2019

      - Creating Governance and Strategy for the IT Department.- Managing all IT projects such as ERP, Infrastructure and applications.- Creating IT budgets and make adjustments to project constraints when needed .- Report and escalate to management as needed.- Manage internal resources and third parties/vendors for the flawless execution of IT projects. - Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

    • Project Manager
      • Oct 2017 - Feb 2018

      - Working on Ministry of Labour & Social Development and The World Bank Group Privatization portfolios.- Creating charters, plans and dashboards to track project development.- Following up, supporting and directing entities when needed from project management and privatization prospective.- Create and maintain comprehensive project documentation. - Develop comprehensive project plans to be shared with clients as well as other staff members.

  • Ministry of Health Saudi Arabia
    • Saudi Arabia
    • Government Administration
    • 700 & Above Employee
    • Senior Information Technology Consultant
      • Feb 2016 - Apr 2018

      - Coordinating the available resources between MOH and HESN vendors for flawless execution of the project.- Ensuring the project is within the scope and getting deliverables on time.- Guiding the team to achieve deliverables. - Maintaining and controlling day to day operations.

    • Information Technology Consultant
      • Jul 2014 - Jan 2016

      - Middleman between vendor and MOH.- Following up on HESN progress around the country.- Review data loaded into the data warehouse for accuracy and ensuring data quality.- Guiding team members to complete delegated tasks.

    • IT Specialist
      • Jul 2012 - Jul 2014

      - Implementing and testing all IT solutions provided by the vendor.- Developing different Adhoc reports with the requested analysis.- Transforming all of the paper based forms to electronic forms.- Providing technical support when needed.

  • Zain Telecom
    • Business Intelligence and Reporting Specialist
      • Jul 2011 - Jun 2012

      - Support all stakeholders with different Ad-Hoc reporting with a high level of accuracy to enhance decision making processes. - Analyzing data to identify the customer behavior trends from a commercial and technical prospective and apply a supportive management level presentation. - Depth analysis of the daily issues in data quality and integrity that is affecting the business processes. - Deliver all Marketing KPIs on a weekly basis smoothly and on time.

  • Cisco
    • United States
    • Software Development
    • 700 & Above Employee
    • Trainee
      • Feb 2011 - Jun 2011

      - Create customers databases. - Develop a clear understanding of the customers’ needs, wants and drives. - Develop Internal understanding of the buying behaviors of customers in the designated channel. - Maintain a channel marketing plan. - Create Customer Behaviors KPIs

  • King Faisal Specialist Hospital and Research Center
    • Saudi Arabia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Trainee
      • Jun 2008 - Jul 2008

      - Helped in establishing KFSH online Magazine. - Edit, add, remove articles and pictures from the online magazine. - Developing priorities and management skills.

  • National Cooperative Bank
    • United States
    • Banking
    • 200 - 300 Employee
    • Trainee
      • Jul 2007 - Jul 2007

      - Assist customers with routine account related requests. - Research and resolve customer problems. - Issue Cards and passwords. - Perform customer requested research, including printing statement and check copies. - Input, maintain and/ or delete ATM and debit cards within system.

Education

  • AlFaisal University
    Master of Business Administration (MBA), Business Administration and Management, General
    2015 - 2017
  • King Saud University
    Bachelor, Information Technology
    2006 - 2011

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