Associate Communications & Project Management

• Apr 2023 - Present

Business Development Representative

• Nov 2021 - Feb 2023

Representative for the DACH region in the SMB Market • Responsible for reaching out to potential customers through varying methods such as E-Mail, Cold Calling, and social media messaging through Linkedin & Xing. • Focused on the entire range of solutions offered by Zendesk Representative for the DACH region in the SMB Market • Responsible for reaching out to potential customers through varying methods such as E-Mail, Cold Calling, and social media messaging through Linkedin & Xing. • Focused on the entire range of solutions offered by Zendesk

Business Development Representative

• Jan 2021 - Oct 2021

Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets • Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously • Define and execute on plans and meet and exceed your role-based goals • Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns. • Help to continuously improve our internal and external processes • Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives • Become an advocate for our brand and an expert in customer service and CRM • Provide regular reporting of pipeline status and conduct forecasting exercises Show less

Global Graduate Intern - Marketing Commercialization

• May 2019 - May 2020

• Market Contact for specialist brands for European Market: Mr. Muscle Specialist Metal Cleaners, Mr. Muscle Oven, Brillo, Shout, Goddard’s, etc. • Project management: marketing contact in projects for the above brands • Support of company-wide sustainability agenda, for example, organization of a sustainability workshop • Coordination of trade samples for team • Share-out of Home Cleaning market shares on a monthly basis • Coordination of Home Cleaning Team processes, meetings & conferences. • General administration for the Home Cleaning Team Show less

Digital Marketing Intern

• Sep 2018 - Jan 2019

- Community Management and support of Social Media Channels for Volvic & Evian - Support of the development & execution of content for digital campaigns - Development and management of website updates (campaign content: teasers & sub-titles) - Support of internal communication of brand relevant news - Interaction with external service providers, for example, agencies in the field of social, graphics, video and text - Support for presentations - Screening of the market & competitors Show less

Marketing Intern

• Jun 2014 - Aug 2014

• Interaction with external service providers, for example, agencies in the field of design and graphics • Support for team presentations • Screening of the market & competitors • Support for marketing conference • Interaction with external service providers, for example, agencies in the field of design and graphics • Support for team presentations • Screening of the market & competitors • Support for marketing conference

Internship

• Aug 2012 - Aug 2012