Experience

Fernwood Botanical Garden

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • May 2023 - Aug 2023

  Niles, Michigan, United States - Conducted my own research project entitled “Botanical Gardens as a Unique Place for Conservation, Plant & Wildlife Diversity, and Community Involvement” to share publicly with the local community and guests at Fernwood - Interviewed Fernwood Botanical Garden’s many different groups of volunteers to receive feedback on their volunteer program, document their experiences as volunteers, and created social media posts to spotlight their efforts - Created content for the management of… Show more - Conducted my own research project entitled “Botanical Gardens as a Unique Place for Conservation, Plant & Wildlife Diversity, and Community Involvement” to share publicly with the local community and guests at Fernwood - Interviewed Fernwood Botanical Garden’s many different groups of volunteers to receive feedback on their volunteer program, document their experiences as volunteers, and created social media posts to spotlight their efforts - Created content for the management of Fernwood Botanical Garden social media pages: Facebook and Instagram. I started my own segment titled, “Sarah’s Stories” and helped to increase engagement with Fernwood’s social media accounts by over 200% over the course of three months - Practiced excellent customer service while interacting with patrons and members by checking them in, assisting them with an introduction of the garden, and making them aware of our membership program while working at the Visitor Services Center front desk on the weekends - Assisted in the preparation, set up, and presentation of on-site activities such group tours, school field trips, and summer day camps Show less



University of Notre Dame

• United States
• Higher Education
• 700 & Above Employee

• Childcare Provider

  • Jan 2023 - May 2023

  Notre Dame, Indiana, United States - Regularly cared for two children, four-years-old and two-years-old. Their parents are both visiting professors from Germany who work for the University of Notre Dame School of Architecture - Created engaging age-appropriate activities for mental and physical stimulation - Prepared and provided healthy meals, beverages, and snacks to children - Administered the safe transportation of children from school, as well as parks and playgrounds - Discussed progress and behavior with… Show more - Regularly cared for two children, four-years-old and two-years-old. Their parents are both visiting professors from Germany who work for the University of Notre Dame School of Architecture - Created engaging age-appropriate activities for mental and physical stimulation - Prepared and provided healthy meals, beverages, and snacks to children - Administered the safe transportation of children from school, as well as parks and playgrounds - Discussed progress and behavior with parents at the end of each shift Show less



CULBYS LLC

• United States

• Office Manager

  • May 2022 - Aug 2022

  Benton Harbor, Michigan, United States - Articulated a consultative sales approach to meet customer needs while preparing their delivery orders and purchases - Operated a variety of office equipment and software tools to formulate the paperwork for material deliveries made by the owner and five other business employees - Represented the business in a professional manner by efficiently responding to an average of 100 inquiry calls and customer orders per week - Gained valuable organizational skills by transforming an… Show more - Articulated a consultative sales approach to meet customer needs while preparing their delivery orders and purchases - Operated a variety of office equipment and software tools to formulate the paperwork for material deliveries made by the owner and five other business employees - Represented the business in a professional manner by efficiently responding to an average of 100 inquiry calls and customer orders per week - Gained valuable organizational skills by transforming an inefficient filing system into a clearly-labeled system that improved resource retrieval of thousands of files Show less



Berrien County

• United States
• Government Administration
• 1 - 100 Employee

• Foreclosure Clerk

  • May 2021 - Aug 2021

  St Joseph, Michigan, United States - Retrieved documents related to the sale of a foreclosed property to find discrepancies and organized files in a secure and confidential records management system - Interpreted client mortgage payment history and financial documents, such as bank statements and liens, to ensure correct documentation in our software program - Conducted clerical assignments utilizing a variety of office equipment to retrieve and update information



Piggott's Farm Market and Bakery

• Shift Manager

  • Jun 2017 - Oct 2020

  Benton Harbor, Michigan, United States - Modeled exceptional customer service and mentored associates to ensure the direct link between revenue growth and customer loyalty - Administered the training and supervision of five newly hired employees on business policies and procedures to ensure quality of service to both internal and external constituents - Excelled in fast-paced, team-oriented work environment to cultivate loyalty, boosting customer satisfaction ratings with our produce and bakery products