Experience

joe - coffee shop point of sale

• United States
• Software Development
• 1 - 100 Employee

• Partner Onboarding/ Relationship Management

  • Aug 2022 - Present



Indaba Coffee Roasters

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Wholesale & Marketing Lead

  • Nov 2019 - Aug 2022

• Director

  • May 2020 - Jun 2022

• Manager/ Marketing & Events

  • May 2018 - Nov 2019

  Store Manager: Oversee the daily operations of store, making sure it runs smoothly and effectively. Duties include motivating team, creating a safe work environment, training new staff, & implementing store goals. Marketing: Oversee social media platforms (Facebook/Instagram/Email) and create social media campaigns Events: Organizing facilities and details such as decor, catering, budget, entertainment, location, invitee list, special guests, equipment, promotional material etc.



Inlander

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Advertising Assistant

  • Jun 2017 - Jun 2018



Resonate Church

• Religious Institutions
• 1 - 100 Employee

• Missionary

  • Aug 2016 - Jun 2017

  Increases influence among students by spearheading a culture of evangelism, community building, strategy, and aiding multipliers in leadership multiplication. -Manage social media accounts -Organize and plan events for 100+ people -Manage workgroups -Organize and run outreach on campus Increases influence among students by spearheading a culture of evangelism, community building, strategy, and aiding multipliers in leadership multiplication. -Manage social media accounts -Organize and plan events for 100+ people -Manage workgroups -Organize and run outreach on campus



Refresh Coffee Co

• Greater San Diego Area

• Shift Team Lead

  • Jun 2016 - Aug 2016

  -Handled multiple customers and building relationships while making coffee -Responsible for all front of store operations including opening and closing -Handled multiple customers and building relationships while making coffee -Responsible for all front of store operations including opening and closing



Eastern Washington Dining Services

• Eastern Washington University

• Barista

  • Oct 2014 - Jun 2016

  -Serve coffee while building relationships -Ability to work under pressure in a client-facing role with responsibility for fast and accurate transactions -Machine maintenance -Serve coffee while building relationships -Ability to work under pressure in a client-facing role with responsibility for fast and accurate transactions -Machine maintenance



Ace Hardware Corporation

• United States
• Retail
• 700 & Above Employee

• Cashier/Floor Associate

  • Oct 2010 - Aug 2015

  -Build customer relations -Responsible for customer accounts -Assisted with customer satisfaction -Confidently handled with customers, including refunds and credit card authorizations -Build customer relations -Responsible for customer accounts -Assisted with customer satisfaction -Confidently handled with customers, including refunds and credit card authorizations



Sharehouse Coffee

• Richland/Kennewick/Pasco, Washington Area

• Barista

  • Feb 2012 - Aug 2014

  -Greet customers and built long-term relationships -Encouraged customers to test different products to increase sales and promote customer service -Maintained public areas -Greet customers and built long-term relationships -Encouraged customers to test different products to increase sales and promote customer service -Maintained public areas



Stick & Stone

• Richland/Kennewick/Pasco, Washington Area

• Server

  • Feb 2014 - Jun 2014

  -Responsible for customer relations -Interacted with clients to encourage a positive dining experience -Work in a fast paced/high stress environment -Responsible for customer relations -Interacted with clients to encourage a positive dining experience -Work in a fast paced/high stress environment