Senior Product Manager

• May 2022 - Present

Led the development and execution of the Merchant's Value Stream product strategy, involving all aspects from ideation to post-launch analysis. Contributed to the development of the company's catalog product, enabling effective data management for catalog expansion. Coordinated with cross-functional teams, ensuring alignment with business goals, customer needs, and timely delivery. Achievements: Supported R&D delivery, reducing time spent on repetitive tasks by 40%. Enhanced Ops qualitative satisfaction by 50% through product workflow and usability enhancements. Collaborated with Data Lead to establish data analysis and track progress towards objectives via regular releases. Aligned with Design and Engineering leads to strike a balance between usability and feasibility, defining the purpose behind the work. Provided product understanding of data schemas and improved the data structure of the core product. Mentored and supported multiple PMs through day-to-day feedback and cohort process enhancements. For more information, visit www.parachutehealth.com Show less

Agile Product Manager

• Nov 2018 - May 2022

Managed Product and Program Management for multiple contracts, overseeing cross-functional teams and facilitating Agile ceremonies. Drove product definition, mission, vision, and roadmap alignment with achievable metrics. Acted as a liaison between development teams and stakeholders, ensuring effective communication throughout. Managed requirements gathering, new product development, and backlog prioritization. Collaborated with Human Centered Design team to implement data-driven feedback loops for product enhancements. Focused on delivering compliant, professionally produced results within customer-defined timeframes. Oversaw budget management and tracking velocity for project roadmaps. Show less

Senior Technical Product Manager / Project Coordinator

• Jul 2019 - Jan 2022

Led cross-functional Agile team in delivering a successful Healthcare Software Product MVP. Conducted weekly stakeholder meetings for project transparency and decision-making. Aligned requirements with internal and external stakeholders. Restructured Project Management tools to enhance delivery and capacity planning. Managed requirements gathering, new product development, and backlog organization. Focused on delivering compliant, professionally produced results within customer-defined timeframes. Show less

Project Manager

• Jan 2018 - Nov 2018

Technical Project Manager

• Feb 2017 - Nov 2017

Technical Architect and Product Manager

• Mar 2016 - Aug 2016

Determine technical needs such as hardware, software, scalability and security requirements. Coordinate design and integration of overall architecture and parts of proposed systems with clients. Translate business needs to develop solutions from design to technological product. Oversee developer teams to ensure that product is delivered on time and to specifications. Determine technical needs such as hardware, software, scalability and security requirements. Coordinate design and integration of overall architecture and parts of proposed systems with clients. Translate business needs to develop solutions from design to technological product. Oversee developer teams to ensure that product is delivered on time and to specifications.

VP Product Development and Project Manager

• Jun 2013 - Feb 2016

 Architecture and Project manager of new website increasing revenue by 20%  Implemented Fraud Detection tools and analyzed results to make business decisions  Queried Database for Analytical needs  Implemented Scrum Methodologies to increase development  Managed overseas development team, implementing changes saving the company over 500,000  Implemented system to start electronic delivery of cards increasing sales by 50%  Leader in Walmart Exchange System  Coded and Implemented functionality saving over 200,000 in company funds Show less

VP of Customer Relations

• Jan 2013 - Feb 2016

Manages the Customer Relations department for CardCash.com while undergoing schooling to obtain her Masters in Computer Science.CardCash.com was ranked by Forbes as #85 on their 2013 list of America's Most Promising Companies, and has made the Inc. 500 list of fastest growing private companies in America two years running, ranking as #68 in 2012 and #245 in 2013. CardCash.com is the leading online discounted gift card exchange, enabling customers to buy, sell or trade gift cards and save up to 35 percent on gift card purchases. Through a Strategic partnership with Amazon.com consumers can get more value when trading in their unwanted gift cards for an Amazon.com Gift Card.In November 2013 CardCash.com raised $6M in Venture funding from Guggenheim Partners, a privately held global financial services firm with more than $190 billion in assets under management. Show less