Experience

A-Rosa River Cruises

• Germany
• Travel Arrangements
• 1 - 100 Employee

• Supervisor Cruise Manager

  • Mar 2020 - Present

• Cruise Managerin

  • Oct 2018 - Present

  Mein Aufgabengebiet als Cruise Managerin umfasst folgende Schwerpunkte:Ansprechpartner für die GästeGestaltung eines unterhaltsamen Tages- und AbendprogrammesVerantwortlich für die Durchsagen an Bord (allgemeine Informationen)Beratung über Landausflüge und DestinationenFührung des Bordshops



A-Rosa River Cruises

• Germany
• Travel Arrangements
• 1 - 100 Employee

• International Host

  • Mar 2017 - Aug 2017

  Ansprechpartner an Bord für unsere internationalen und deutschen Gäste Begleitung von Ausflügen Professionelle hochwertige Betreuung aller Gäste und Durchführen von Spieletreffs Moderationen und Mitgestaltung des Tages-und Abendprogrammes Unterstützung im Bordshop Unterstützung des Rezeptions-Teams Ansprechpartner an Bord für unsere internationalen und deutschen Gäste Begleitung von Ausflügen Professionelle hochwertige Betreuung aller Gäste und Durchführen von Spieletreffs Moderationen und Mitgestaltung des Tages-und Abendprogrammes Unterstützung im Bordshop Unterstützung des Rezeptions-Teams



Abbey Ireland & UK

• County Dublin, Ireland

• Internship

  • Aug 2016 - Feb 2017

  Working in the Customer Care team of the German speaking Groups Department, my role was to assist my colleagues in handling the business from the German speaking markets. My duties included liaising with hotels and suppliers in Ireland as well as negotiating rates and dealing with group bookings, creating itineraries for groups and general office administration. I also helped out at our reception twice a week. Working in the Customer Care team of the German speaking Groups Department, my role was to assist my colleagues in handling the business from the German speaking markets. My duties included liaising with hotels and suppliers in Ireland as well as negotiating rates and dealing with group bookings, creating itineraries for groups and general office administration. I also helped out at our reception twice a week.



McDonald's

• Bremerhaven Area, Germany

• Employee

  • Jun 2014 - Jul 2016



Sartori & Berger

• Bremerhaven Area, Germany

• Shore Excursion & Ground Handling division

  • Apr 2016 - Jun 2016

  My duties consisted in taking care of cruise passengers in Bremerhaven. My duties included: - Meet & Greet of all passengers, forwarding them to the transfer buses and to the check-in, as well as responding to all questions associated with the cruise. - Dispatch of transfer buses - Assistance in the luggage area. - Handlin of embarking and disembarking passengers at the cruise terminal. My duties consisted in taking care of cruise passengers in Bremerhaven. My duties included: - Meet & Greet of all passengers, forwarding them to the transfer buses and to the check-in, as well as responding to all questions associated with the cruise. - Dispatch of transfer buses - Assistance in the luggage area. - Handlin of embarking and disembarking passengers at the cruise terminal.