Experience

ZAP

• United Kingdom
• Software Development
• 1 - 100 Employee

• Director Of Education

  • Jul 2021 - Present

  Jacksonville, Florida, United States Responsible for content creation, delivery, reporting, and education management. Continued support as technical lead.

• Technical Lead

  • Jul 2017 - Jul 2021

• Solutions Architect

  • Oct 2013 - Jul 2017

  Continued responsiblities of a Senior Consultant by assisting in implementations, demonstrations as needed. Participate as requested in key projects as well as managing critical escalations from key customers, partners and other consultants. Providing guidance to technical project resources to solve a variety of complex reporting requirements, assisting in technical staffs development, and assisting in developing services best practices documentation.

• Training Manager/Senior Consultant

  • Jun 2010 - Oct 2013

  Full life cycle implementations from presales demonstrations, proof of concepts, postsale implementations, ongoing client support, and training clients and partners using Zap's software: Zap Business Intelligence and Cube Xpress. Implementing automated solutions using Zap Business Intelligence software, a web based frontend tool, and ELT from Microsoft Dynamics AX, CRM, NAV and SQL Server Relational databases into a hyper cube using Cube Xpress. Continued use of previous working knowledge of… Show more Full life cycle implementations from presales demonstrations, proof of concepts, postsale implementations, ongoing client support, and training clients and partners using Zap's software: Zap Business Intelligence and Cube Xpress. Implementing automated solutions using Zap Business Intelligence software, a web based frontend tool, and ELT from Microsoft Dynamics AX, CRM, NAV and SQL Server Relational databases into a hyper cube using Cube Xpress. Continued use of previous working knowledge of Microsoft BI Stack.



Microlink

• Business Intelligence Specialist

  • Jul 2008 - Jun 2010

  Consulting services creating business intelligence solutions for Federal, State, Local Government, and Schools using the Microsoft BI Stack which includes technology such as SQL Server, Analysis Services, Reporting Services, Integration Services, SharePoint, PerformancePoint, and Excel Services.



Cizer Software

• Business Intelligence Consultant

  • Mar 2008 - Jul 2008

  Created Business Intelligence solutions with the Microsoft BI Platform: SQL Server, Reporting Services, Analysis Services, PerformancePoint, Excel Services, SharePoint and Cizer Software: Cizer.Net. Solutions created for federal, local and state government as well as state and county school systems and commercial clients.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Software Developer II

  • Aug 2006 - Mar 2008

  Created business intelligent reporting using SQL Server, Reporting Services, SharePoint, and PerformancePoint. Assisted in supporting the reporting portal which supported roughly 8 departments and over 1400 reports.



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Business Analyst

  • Mar 2000 - Aug 2006

  Created business intelligent reporting for multiple default departments utilized as process flows, exception handling, and loan tracking using SQL Server, Access and Excel. Responsible for administering NewTrak and Alltel/MSP/Fidelity/FNS managment level setup screens. Created executive presentations and provided data analytics for FHLMC loans.