Experience

Samsung Global Research (SGR)

• South Korea
• Research Services
• 100 - 200 Employee

• Quality Assurance Team Lead

  • Apr 2021 - Present

  Noida, Uttar Pradesh, India Certified Scrum Master with 12+yrs of experience, currently working as QA Manager in quality assurance of Mobile Product Development. • Being a QA Manager, the responsibility includes implementation of Test Plans, Test Strategy, Test Cases, and Test Processes in a highly Agile environment fuelling fault-free audits, timely product delivery & delivering seamless customer experiences. • Spearheaded 20+ Agile ceremonies such as Daily Standups, Sprint Planning, Retrospectives, Story… Show more Certified Scrum Master with 12+yrs of experience, currently working as QA Manager in quality assurance of Mobile Product Development. • Being a QA Manager, the responsibility includes implementation of Test Plans, Test Strategy, Test Cases, and Test Processes in a highly Agile environment fuelling fault-free audits, timely product delivery & delivering seamless customer experiences. • Spearheaded 20+ Agile ceremonies such as Daily Standups, Sprint Planning, Retrospectives, Story refinement and Release planning. • Ensured 100% of Scrum activities were tracked, kept up-to-date, and reported. • Interfaced with multiple Product Owners on an active basis to manage product backlog and sprint activities. • Collaborating with multiple teams to cater requirements in implementing Automation Strategies. • Able to Train, Lead, Mentor and Motivate effective cross functional teams.

• Chief Engineer

  • Mar 2018 - Mar 2021

  Bengaluru, Karnataka, India Lead various Testing related activities conducted at Field Posts. Post Launch Support Activities & various Operator Joint test at Bengaluru. Attended various project management-related training at Noida. Protocol Log Analysis Workshop at Korea. Multiple B2B Issue handling and Market VOC. Identifying and mitigating risks with effective communication resulting in zero market issues. Leading various TFs assigned from HO

• Lead Engineer

  • Apr 2014 - Feb 2018

  Lucknow, Uttar Pradesh, India Roles & Responsibilities included - Project Management, Project Strategy, Test Planning, UE Modem Log Analysis, Customer Satisfaction, Think Tanks

• Test Engineer

  • Dec 2009 - Mar 2014

  Lucknow Working as a Mobile Software Quality Assurance Engineer where the Roles and Responsibility were to perform Prelaunch testing and Postlaunch support to CS Team. Attended various training sessions - 2G/3G/New Process