Experience

Incentive Services Inc.

• United States
• Program Development
• 1 - 100 Employee

• Travel Manager

  • Sep 2018 - Present

  Minneapolis



Lela Restaurant

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Food Server

  • Mar 2018 - Mar 2020

  Bloomington, MN • Excellent wine and beer knowledge • Served and maintained private dining room groups up to 20 people • Enjoys talking to guests about food, wine • Accurate and prompt order taking, keeps section and server area clean and organized • Good work ethic and attitude • Micros



PowerObjects

• United States
• Software Development
• 1 - 100 Employee

• Solution Delivery Specialist

  • Jan 2017 - Mar 2018

  Minneapolis • Set up new projects from won opportunities in Microsoft Dynamics 365 CRM system per contract and that all initiation requirements are met and project’s closure o Project documentation management via SharePoint site • Schedule internal project transition meetings between sales and project delivery team • Update necessary tracking systems to ensure that project status is accurately maintained • Maintain department’s org chart, manage department’s new hire onboarding… Show more • Set up new projects from won opportunities in Microsoft Dynamics 365 CRM system per contract and that all initiation requirements are met and project’s closure o Project documentation management via SharePoint site • Schedule internal project transition meetings between sales and project delivery team • Update necessary tracking systems to ensure that project status is accurately maintained • Maintain department’s org chart, manage department’s new hire onboarding processes • Follow-up weekly on missing time entry and timecard approval • Prepare scorecard for delivery team meetings • Maintain and schedule consultant blog schedule and send reminders • Weekly resource forecasting/scheduling per projects maintaining within 3% accuracy • Outlook meeting set up for delivery department • Manage all change orders with respect to budget hours, resource forecasts and ensure complete documentation Show less



Macy's Oak Grill & Lakeshore Grill

• Server

  • Oct 2004 - Jan 2017

  Minneapolis & Minnetonka Restaurant server, special events bartender & on call Manager on Duty • Upsell food/drink items • Ensure guest satisfaction • Knowledge of wine, monthly Macy’s culinary specials • Micros System • Expedite food • Collect payments, discount menu items as appropriate for promotions



National Oilwell Varco

• China
• Software Development
• 1 - 100 Employee

• Project Coordinator

  • 2008 - 2013

  St Paul, MN Supported three project managers by maintaining project budgets, purchase requests, project data files, and provided updates and made adjustments to ensure daily project operations as well as served as lead project coordinator for a major manufacturing and construction project. • Defined project scope, assessed risk identification, determined methodology, and analyzed data to coordinate resource allocation, and labor required to complete projects within budget and time parameters… Show more Supported three project managers by maintaining project budgets, purchase requests, project data files, and provided updates and made adjustments to ensure daily project operations as well as served as lead project coordinator for a major manufacturing and construction project. • Defined project scope, assessed risk identification, determined methodology, and analyzed data to coordinate resource allocation, and labor required to complete projects within budget and time parameters • Booked via Worldspan all company travel including multi segment international air, hotel, car rental, visa applications • Anticipated and solved problems across the scope of the project to reduce unforeseen costs and stay on timeline • Provided weekly customer progress reports done in Microsoft Word and Project. • Created monthly project reports on POC showing percentage of completion with cost comparisons, i.e. margin %, and sent via accounting direct to corporate headquarters • Coordinated international shipping for projects and ensured delivery schedules met • Trained 10 project managers and instilled department-wide support to implement SharePoint for improved efficiency across all projects • Served as Employee Club President and planned all holiday/corporate social functions Show less



Carlson Wagonlit Travel

• United States
• Retail
• 1 - 100 Employee

• Corporate Travel Consultant

  • Jan 1995 - Nov 2008

  Inver Grove Heights, MN