Junior Export Manager

• Sep 2018 - Present

• Designing export strategies and activities collaborating with General Sales and Marketing Manager. • Monitoring all existing and prospective markets and assist to identify appropriate business opportunities. • Preparing effective Export Plans. • Managing the export of goods and ensure compliance to all organizational policies and procedures. • Managing the communication with export authorities for all requirements. • Preparing export documents within required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers.

Process control and Customer Feedback Management

• Sep 2020 - Present

Online Italian Teacher to foreign students

• 2020 - Present

Freelance Translator

• May 2021 - Jun 2021

Translated “Musei di Sicilia e Malta” from Italian to English for Rotary Club Sicilia - Malta Translated “Musei di Sicilia e Malta” from Italian to English for Rotary Club Sicilia - Malta

Sales Consultant

• Jun 2018 - Sep 2018

• Serving customers (Being primarily responsible for Foreign Customers). • Offering advice to customers on the stores products. • Using the stock management system to check, locate and move stock both in and out of the store. • Making sure that any item is replaced and priced immediately after a sale. • Handling customer complaints. • Serving customers (Being primarily responsible for Foreign Customers). • Offering advice to customers on the stores products. • Using the stock management system to check, locate and move stock both in and out of the store. • Making sure that any item is replaced and priced immediately after a sale. • Handling customer complaints.

English Language & English for Business Teacher

• Aug 2017 - Sep 2017

• Organising and delivering classroom lectures to students. • Evaluating a students’ class work and assignments. • Preparing classroom and coursework materials, homework assignments, and handouts. • Classroom management. • Developing English lesson plans in line. • Creating a vibrant teaching atmosphere. • Organising and delivering classroom lectures to students. • Evaluating a students’ class work and assignments. • Preparing classroom and coursework materials, homework assignments, and handouts. • Classroom management. • Developing English lesson plans in line. • Creating a vibrant teaching atmosphere.

Front Desk Receptionist

• Apr 2016 - Jul 2016

• Dealing with guest enquiries • Processing individual and group reservations via telephone, and email • Cash and credit card handling • Check in, Check out • Controlling the reservations files • Supporting the management • Answering the phone and emails • Dealing with reservation and bookings • Liaising with travel agencies and booking engines • Dealing with guest enquiries • Processing individual and group reservations via telephone, and email • Cash and credit card handling • Check in, Check out • Controlling the reservations files • Supporting the management • Answering the phone and emails • Dealing with reservation and bookings • Liaising with travel agencies and booking engines