Experience

Cornell and Associates, Inc.
• Real Estate
• 1 - 100 Employee
• Realtor

  • Jun 2014 - Present


EPI Marketing Services

• United States
• Advertising Services
• 300 - 400 Employee

• Inside Account Manager

  • Apr 2011 - Present

  Work with Business Development Managers, clients and all departments within EPI to ensure program specifications are met Present the complete EPI value add – creative website suggestions, print, etc. Increased overall customer satisfaction in first year of involvement with client Client's most recent Customer Satisfaction survey noted exceptional increase in satisfaction from previous survey, given prior to involvement on this account Shortened response time with client email requests Increase visibility/communication with client to minimize backorders upon receipt of win-lists Communicate with client to setup, manage and finalize Sweepstakes and Fulfillment promotions Assist in maintenance and management of 300+ promotions at a time in AS400 System/Order Power Create and maintain client inventory via the AS400 Coordinate with Client, Receiving and Inventory Control to receive in inventory daily Update client daily/weekly/monthly on promotion statistics Assist in creation of Promotion Rate Card Quotes Consult with Production on accuracy and timeliness of orders Maintain contact with UPS/USPS regarding missing/damaged shipments and follow through until Damage/Loss Claim check is received Create Purchase Orders within E32 system Create and issue consolidated monthly invoice for client Enter and ship house orders Enter off-grid billing into AS400 System Interact with customers via email, phone and fax. Show less



The Center for Physical Rehabilitation

• United States
• Medical Practices
• 1 - 100 Employee

• Administrative Support

  • Apr 2010 - Apr 2011

  • Greet all patients with a smile when entering clinic and “check-in” • Prepare patient information, collect co-pays and balances on accounts, and notify therapist that the patient has arrived • Schedule new patients and prepare new patient charts for arrival • Data enter patient’s information into proprietary system • Initiate appointment reminder phone calls • Responsible for closing duties – ensure all batches balance and make deposit for the day • Organize and maintain patient files • Prepare bi-monthly statements Show less



Allen Edwin Homes

• Real Estate
• 1 - 100 Employee

• Sales Associate

  • May 2009 - Apr 2010

  • Engaged all customers immediately upon entering the sales office • Executed the strategic sales process with each prospect • Pre-qualified prospects for mortgage on a new home by gathering financial information • Executed follow up process with each prospect with customized cards • Maintained and organized files to ensure most up to date information was available • Gathered referrals at time of purchase agreement and contacted prospects within 24 hours • Inspected community, sales office and models to ensure they were “clean and green” and achieved a “retail” standard Show less



Advantage Health Physician Network

• United States
• Hospitals and Health Care

• Human Resources Intern

  • Jan 2009 - May 2009

  • Assisted payroll and benefits coordinator • Cross-checked insurance bills and contacted employees to verify accurate claims • Drafted benefits letters for 500 employees to communicate overall compensation package • Analyzed past year billing, entered data into spreadsheet and presented changes • Recruited future interns at GVSU Career Fair • Processed general human resources paperwork • Maintained personnel files • Assisted payroll and benefits coordinator • Cross-checked insurance bills and contacted employees to verify accurate claims • Drafted benefits letters for 500 employees to communicate overall compensation package • Analyzed past year billing, entered data into spreadsheet and presented changes • Recruited future interns at GVSU Career Fair • Processed general human resources paperwork • Maintained personnel files



Waddell & Reed Financial Services

• Financial Advisor Assistant

  • Jun 2008 - May 2009

  • Data entry from client in-take interview to prepare investment portfolio and financial plan • Contacted clients monthly via phone, email or mail to communicate new market information • Maintained the client service/ management system with current demographic information • Attended weekly sales training sessions to learn about the financial products and sales techniques • Assisted marketing coordinator  Contacted vendors to compare prices  Created promotional items for upcoming events and advisor marketing  Met with advisors to brainstorm/plan/execute shareholder events Show less