Public Health Nurse

• Aug 2022 - Present

Provides a variety of nursing services in homes, clinic settings to patients and their families Recognizes multi-cultural practices and beliefs, and is sensitive to their impact on health care, promotion and maintenance; identifies and evaluates barriers to provision of services, such as language, literacy, immigration status, transportation, financial status, age, mental status, and lack of support systems; takes appropriate steps to mitigate their impact. Conducts physical assessments; administers prescribed treatment and dispenses medication; performs diagnostic tests; reviews and interprets laboratory findings and follows up in accordance with standardized procedures and protocols. Assesses, plans, counsels, teaches and demonstrates nursing care to patients, family members or care providers; assists individuals and families in understanding and carrying out medical recommendations and in making necessary adjustments to the treatment regimen. Acquires and maintains knowledge of federal, state and local health laws, regulations, policies, procedures and protocols; explains patient's rights and acts as patient advocate in obtaining needed services and treatment. Conducts epidemiological investigations of communicable diseases; tracks outbreaks, collects specimens, and provides instruction and counseling on treatment and prevention; coordinates information between the public health laboratory and environmental services, private physicians, employers, and other affected individuals and/or groups. Provides input into the development, revision and implementation of protocols, policies and standard procedures and to the identification of program goals, objectives and changes. Responds to and researches inquiries from patients, the public and other health care providers to explain program services offered; relays and interprets test results, makes referrals, and coordinates care; prepares teaching aids, delivers lectures and performs demonstrations. Show less

Registered Nurse; COVID Compliance Officer

• Feb 2021 - May 2023

COVID-19 Compliance Officer (CCO) will be assigned to a specific Entertainment production ("Production") and lead the COVID Team on that production Ensure that Production's policies regarding COVID-19 are communicated and enforced on a series or pilot Oversees the COVID Testing Coordinator (CTC) and is familiar with all practices and policies with regard to testing. CCO will not administer the tests Consult with Production Safety Ensure the Production Covid training materials are made available and distributed to the cast and crew Liaison with Production to cultivate questions that will be answered by the Production Medical Advisory Team Disseminate information to the Cast, Staff & Crew relative to Health & Safety Ensure that signage (Social Distancing, PPE, hand washing) is displayed around the workplace, including, but not limited to: stages, locations, office spaces Monitor cleaning crews to ensure that they are adhering to cleaning protocols Oversight of ordering, storing, and distributing PPE for the cast and crew as needed Works closely with the Set Medic to respond to possible COVID related illness Periodically advising production management and production executives on questions or issues that arise Ensuring that plans for crew movements, separation and social distancing are implemented according to minimum standards Authorized to correct unsafe practices such improper social distancing and wearing of PPE Show less

COVID-19 Vaccine Registered Nurse

• Apr 2021 - May 2021

Administering COVID-19 Vaccines Checking people in for an appointment and directing walk ins Tracking and reporting key data points Participate in training/retraining and continuing education programs as necessary Comply with all safety policies and procedures in the work area, including the use of protective equipment when necessary to prevent exposure to potentially infectious agents Understand and comply with applicable federal, state and local laws and company policies Adheres to quality assurance procedures and maintain all HIPAA standards Performs other related duties as necessary Show less

Regional Manager

• Jul 2020 - Feb 2021

West Los Angeles• ​Providing leadership/direction of assure safe, efficient, therapeutic and ethical patient care• ​Overseeing the Overall Management of Designated Health Centers:o ​Financial Management: ​Monthly monitoring of financial results, variance reporting and action plans to meet established budget objectives. Supervising inventory (purchasing, product selection, & supply usage). Reviewing billing/charge reports to ensure ethical, accurate, and timely submissions of charges.o​Essential Duties and Responsibilities​: maintaining liaison relationships between departments and the Residency Programs. Ensure prompt corrective action is implemented with cost, safety, and patient care as priorities for facilities, equipment and systems. Lead affiliate projects and served on facilities agency workgroups aiming at creating improved work processes.o ​Risk Management/Quality Assurance Compliance​: Succeeding health center audit scores of 98%+Ensure compliance with policies and procedures in accordance with State and federal Regulations for patient care and services. Collaborate with Risk and Quality management, maintaining Quality Assurance programs as required.o ​Patient Care Management: ​Development and revision of Policies and Procedures with Senior Directors of Health Center Operations/Clinical Services, Medical Director or Departmental Leads to ensure consistent, efficient and safe treatment delivery.o ​Staff Management: ​Create, maintain and communicate efficient and timely employee and Resident schedules according to the needs of the health centers and Residents assigned to high school clinics. Show less

Residency Program Manager

• Mar 2020 - Feb 2021

Lead Medical Assistant/Supervisor

• Sep 2018 - Jun 2019

Coordinate and supervise the activities of clinical team members engaged in clinical care forpatients under the supervision of a Physician or provider for the diagnosis, treatment andprevention of disease.Organize and assign duties and tasks to clinical team members.Establish clinical team member work schedules monthly and request Floater(s) from Director, Clinical Services as needed. Establish provider schedules monthly.Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely. Monitor and control overtime.Review and correct timesheets, review and respond to time off requests and coordinatepayroll for clinical team members. Maintain attendance controller records and send to Human Resources department monthly.Evaluate performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually as needed. Assist with interviews. Conduct orientation and training on clinical policies and procedures.Identify and recommend solutions to clinical team member and office issues or problems.Implement or recommend disciplinary action as needed in conjunction with PracticeManager and Human Resources department. Document all disciplinary action.Ensure clinical policies and procedures comply with current state and federal regulationsand OSHA, COLA and CLIA requirements and regulations. Identify and recommend policiesand procedures as needed to ensure quality, compliance, accuracy and cost efficiency. Assist with or conduct periodic staff meetings with clinical team members.Attend clinical meetings and relay pertinent information to clinical team members timely.Attend periodic training sessions and meetings pertinent to position.Maintain certification or licensure. Maintain CPR certification.Work at different CVFP office locations as needed.Perform all other duties as assigned. Show less

Office Manager/Patient Care Coordinator

• Jul 2017 - Aug 2018

Staff Training Child Health and Disability Prevention Program (CHDP) Enrollment Modify Authorizations Authorization submission for private/straight medical patientsChildren's Hospital Los Angeles (making/faxing referral packet in order for patient to be scheduled Constantly checking on STAT authorization, fax to specialist after approval/informing patient's parentsRequesting speciality reports, emergency room discharge notes, diagnostic resultsPharmacy RefillsMedical RecordsOffice Supple Inventory for medication, front/back office/kitchen suppliesPrivate vaccine orderingCalifornia Immunization Record(CAIR) transcribing foreign immunizations/translating Armenian to EnglishScanning all document into Nextgen program under patient's chartTelephone answering/scheduling appointments Show less

Medical Receptionist

• Dec 2016 - Jun 2017

-Welcome patients/visitors by greeting in person/over the telephone; answering/referring inquiries-Handle multiple telephone lines/transfer calls to the appropriated person -Verifies patient's name, demographics (phone number/address/insurance PCP). Ask for any forms that need to be filled out by the provider/collect the appropriate fee-Explains/asks and if needed, helps patients to complete appropriate forms-Verifies all insurance eligibility. Helps patients with PCP changes if needed-Makes appointments over the phone/in person and provides patients appropriate information-Recognizes outstanding balances and refers them to appropriate staff for follow-up-Collects co-pays and payments for all services, prints out receipts and balances cash drawer daily according to the cash control policy-Demonstrates knowledge of contracted insurance plans and procedures; know which providers are contracted with what health plans and which plans require referrals and/or prior authorizations-Notifies provider's assistant f any no-shows or cancellations immediately -Follows all procedures contained in a financial policy-Reschedules and cancels appointments as necessary-Monitors the lobby area for patients and visitors who may have medical difficulties. Assists and communicates with the medical assistant or provider any patient issues-Make sure the reception area is clean and organized-Informs medical assistant of late arrivals and accommodates patients as directed-Maintains customer service level consistent with AFHHFA's vision by providing courteous and friendly demeanor when dealing with the public or co-workers-Takes complete, accurate and neat phone messages if necessary. -Adheres to Universal Precautions at all times-Uses, protects, and discloses AFHHFA patient’s protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPPA) standards-Performing additional duties as designed Show less

Receptionist/Administrative Assistant

• Oct 2012 - Oct 2016

Accounts Payable (PeopleSoft Financial)-Enter, vouch, batch, copy, and send all invoices received by the facility-Handling any questions or issues with vendors, basic vendor relations. -1099 form for the facility at the end of the year. Deposits-Obtain Checks and talk with family members. -Fill out check detail and deposit slip form, Stamp and copy checks with any billing information received by the facility. -Sort mail and faxes that come into the facility and get them to the correct department head or nursing station -Assist Department Heads with time consuming tasksMedical Records-Fill out meal intake forms an put them in folders-Clamping discharged resident filesAdmissions-Copying files for audit and to send to families-Do tours and Daily census report -Run Medicare eligibility and handle initial inquirySocial Services -Help teach about emailing and Excel programs for independent use -Assist with faxing and copying confidential documents for Medical PendingAdministrator-Scanning, faxing, emailing and any other tasks to assist daily Activities-Make out expense report-Assist with activities occasionallyEmployee Checks -Prepare time detail forms-Pass out checksOrdering supplies for office and other department heads as needed-Prepare petty cash to be vouched -Make wristbands for all new residents-Assist residents with any needs and socialize to make their day more enjoyable -Consolidated billing for invoices to see how much we are responsible for under CMS -Meet and greet family members and talk with them to make them feel more welcome in the facility Handle Resident trust accounts for the facility (RFMS)-Handing out monthly allowances-Initiate set up of accounts in RFMS and wit Social Security and other insurance companies-Handle questions and concerns of family members and residents. Employee of the month-Print Ballot cards, tally and go to pick up the cake and gift card Show less

Weekend Receptionist

• Oct 2012 - Mar 2013

Answering multiple phone callsDirecting calls to correct departmentsSort mail and faxes that come into the facility and get them to the correct department head or nursing stationMedical RecordsFill out meal intake forms an put them in foldersClamping discharged resident filesSocial Services Assist with faxing and copying confidential documents for Medical PendingAdministratorScanning, faxing, emailing and any other tasks to assist and make her day easier. Employee Checks Pass out checksMake wristbands for all new residentsAssist residents with any needs and socialize to make their day more enjoyable Show less

Administrative/Clinical Care Partner

• May 2016 - Aug 2016

Ronald Reagan UCLA Medical Center UCLA Medical Center, Santa Monica Resource Float Team (ICU, Oncology, Pediatrics) Patient care responsibilities and safety measures Assist patient -With admission procedure -During transfer procedure -With discharge procedure -With patients’ excretory needs -With meals and nourishment -Providing for patient safety and comfort measures -Provide for patients’ personal hygiene -Provide clerical support to the Administrative Nurse of the designated unit -Transcribe Doctor’s orders -Verify, record, post and file information materials via manual and/or automated systems -Evaluate and report data pertinent to the functioning of the patient care unit -Interpret and apply medical terminology -Coordinate intra-departmental communications -Foster public relations -Participate in meetings and continuing education Show less

COPE Health Scholar

• Oct 2014 - May 2016

-Mentoring with health care professionals -Assistance in Basic patient-care tasks Transportation of patients via gurney, hospital bed, wheel chair and cardiac chairs Repositioning a patient in bed Environmental assessment of rooms and restocking of linens With bedpans/urinal Unit secretary with paperwork, answering phone calls, and answering patient call lights Bathing, brushing teeth, feeding, changing patients Patient requests and concerns to nursing staff (for medication, bedpans, questions, etc) Inform patient's relatives of the patient's progress or condition ONLY with permission from nurse/doctor Make rounds on the floors and address patient needs Show less

Patient Partner

• Oct 2015 - Feb 2016

Provide patient care and activities of daily living while ensuring a safe environment for the patient to avoid risk of harming themselves as per the instructions of the registered nurse. Provide patient care and activities of daily living while ensuring a safe environment for the patient to avoid risk of harming themselves as per the instructions of the registered nurse.

Supplemental Instructor-Oceanography

• Sep 2012 - May 2013

Tutoring students for Oceanography Class Tutoring students for Oceanography Class

Armenian National Committee - Western Region’s Internship-Externship Program (ANC-WR IEP)

• Jan 2009 - May 2009

Specialized in Public and Media Relations Press Releases Event Promotion Specialized in Public and Media Relations Press Releases Event Promotion