Experience

Hush Acoustics

• United Kingdom
• Wholesale Building Materials
• 1 - 100 Employee

• Territory Manager

  • Jan 2023 - Aug 2023

  Winnipeg, Manitoba, Canada


Lagom Home Inc
• Owner

  • Jan 2021 - Mar 2023


Eventyrsport A/S

• Denmark
• Retail
• 100 - 200 Employee

• Customer Service Specialist

  • Oct 2018 - Mar 2019

  Aarhus, Middle Jutland, Denmark Swedish and Danish speaking advisor – Advising customers, primarily by e-mail, but also by phone. Swedish translation – Translating newsletters from Danish to Swedish. Updating prices – Updating the Swedish prices so they matched our competitors’ prices.



Hshop.dk

• Office Manager

  • Apr 2016 - Sep 2018

  Aarhus, Middle Jutland, Denmark Management – Manager of the Customer Service department, overseeing 9 employees, with fluency in Danish, Swedish, English. Purchase – Responsible for daily stock purchases in order to ensure that a constant and consistent supply of merchandise be available for our customers, thus maintaining healthy relationships with our customers and suppliers. Human Resources – Creating and posting career opportunity advertisements and subsequently interviewing applicants for open positions… Show more Management – Manager of the Customer Service department, overseeing 9 employees, with fluency in Danish, Swedish, English. Purchase – Responsible for daily stock purchases in order to ensure that a constant and consistent supply of merchandise be available for our customers, thus maintaining healthy relationships with our customers and suppliers. Human Resources – Creating and posting career opportunity advertisements and subsequently interviewing applicants for open positions. Creating policy manuals and operations manuals. Translation – Translation of product descriptions and marketing materials from Danish into Swedish and English. Results: I participated in building and growing the company from 3 to 30 employees and played a large part in creating the company structure. Show less



SkatePro ApS

• Customer Service Specialist

  • 2013 - 2014

  Aarhus, Middle Jutland, Denmark Swedish speaking advisor – Advising customers via e-mail and phone, primarily for the Swedish, but also the Danish market. Claims handling – Assessed and created claim cases brought against our suppliers and negotiated closure with our customers. Swedish translation – Translated text for SEO-optimizing, including marketing and new product texts. Gain: I observed the positive results in customer satisfaction through my provision of professional service.