Sales Director

• Jun 2023 - Present

Account Operations Analyst

• Dec 2021 - Jan 2023

Supported Enterprise accounts like Kroger & Target among other Regional grocery accounts like Whole Foods & New Seasons Market in the mission to reduce food waste through order automation. Partnered with retailers via EDI data to analyze & provide insights to best understand their sales in fresh categories that are at high risk of waste due to shorter shelf life with the goal of automating the perfect order for the stores via automation. Maintained and monitored daily ordering forecasting for Kroger Dallas, Kroger Louisville, Ralphs, New Seasons & Whole Foods Market by monitoring daily EDI data was ingested appropriately via internal portals for Shelf to forecast correctly. Communicate with vendors on product delivery issues, recalls, shorts, etc. • Partnered with our accounting team to reconcile invoices & pricing discrepancies with our vendors and retailers. Collaborate with Data Science to improve various scientific models used with our different retailers in perfecting the perfect order for retailers. Work with the Product Management & engineering team to continuously improve our forecasting tool (Shelf) for the Operations Team. Created 10+ SOPs within the Operations team for existing and upcoming shelf team members onboarding. (Never done before at shelf). Successfully able to launch Shelf Engine in June 2022 with New Seasons Market in the Portland area by supporting 20+ local vendors including KeHE & UNFI. Increased New Seasons top Sushi vendor Origami sales from 15% to 40% across all 18 locations in the Portland area with a 23.3% waste expectation within the first 6 weeks of launch. Year-to-date contribution in food waste savings for my accounts combined has been by 2.00M LBS with a $59,218 gross margin (7.5%) & contribution margin of 57,815 (0.1%). Show less

Account Analyst

• Jan 2021 - Dec 2021

Assist KeHE Account Manager in the development and execution of company sales & marketing programs for the Portland Albertsons/safeway Division. This includes assuring accurate and timely development, release & execution of planograms and category responsibilities. Coordinates activities & communication among vendors & company functional groups to assure Customer account satisfaction. This includes providing knowledge of category trends; communication finding to Category Managers, Shelf Merchandising Managers, Shelf Merchandising Specialist etc. Monitor competitor activities, recommend paths forward to address these activities and implement approved plans. Establish & maintain databases for promotions, price changes, cost changes, item maintenance & other information regarding sales and marketing activities. Show less

Senior Merchandising Presentation specialist

• Mar 2019 - Nov 2020

•Manage all visual merchandising needs for multiple regions, including the Midwest and North Atlantic regions•Operated all planograms maintenance, store remodels & new store openings while developing strong partnerships with regional leadership to coordinate precise windows for conversion without interrupting customer experience in in 30+ stores in the regions.•Partner with both WFM Global Category Managers and Regional Merchandising Coordinator to develop master planogram guides for 11 regions.•Coordinate the go-forward assortment and visual strategy for the hyper local markets while balancing global initiatives in our Exclusive brands and National brand products•Analyzed and calibrated category assortments with the intention to forecast potential high-risk planograms.•Developed and trained contractors & team members; Implementing and creating training resources for our team. Show less

Merchandising Presentation Planogram Specialist

• Dec 2017 - Feb 2019

•Analyzed category assortment and designed all non-perishables merchandising planograms for Midwest Region that successfully met regional merchandising standards.•Created, executed, and managed visual merchandising planograms and collaborated with planning and buying team members to customize regional merchandising displays within Midwest•Consulted with category management team members and customized visual merchandising displays that successfully supported new product roll-outs for global and regional marketing initiatives. •Serviced and delivered order boards and tag files to support product information for stores.•Installed Spaceman Nielsen software and customized database fields that maximized merchandising planogram creation production. Show less

Contract Desktop Support Specialist

• Jan 2017 - Dec 2017

•Developed and maintained all Active Directory process documents and training materials to support global and regional team members and contractors.•Developed and implemented automated workflow helpdesk ticket creation process within Orchard that increased response times, assignment completion and process workflow matrix accuracy.•Managed and prioritized more than 118 helpdesk tickets daily to ensure systems issues resolved appropriately and within strict time demands.•Installed, configured, refurbished and replaced hardware and software and connected PC’s to appropriated equipment including, servers and printers to support new hires and upgrades for more than 500 employees nationally.•Created, managed, inactivated and deleted user accounts within Active Directory and ensured appropriate access permitted and proper security protocols upheld.•Selected as Key Subject Matter expert that organized and configured help desk stations and reset more than 1,000 team members’ technical equipment and handheld devices due to company security breach. Show less

Healthy Living Department Manager

• May 2015 - Jan 2017

•Managed all presentation and promotional processes, focused on driving positive sales results within Healthy Living department. •Analyzed and verified purchase invoices against inventory, including, quantity and pricing and adjusted cost of damaged and no-salable items against invoice. •Analyzed back and front store stock and removed damaged and expired products and adjusted inventory, including credits in compliance with FDA regulations. •Conducted manual inventory counts and verified against records to ensure inventory levels properly managed. •Served as subject matter expert for new hires, both team members and managers, in H-E-B beset practices acted as district specialist for new store openings and reset operations. •Partnered with H-E-B corporate office and supply chain teams to minimize in store-shrink on high-risk categories. Show less