Office Support Specialist / Case Aide

• Feb 2018 - Present

Billing Administrator - Account Management Specialist

• Apr 2016 - Jul 2017

General medical billing and AR, verifying insurance benefits, setting up patient payment plans, posting payments and EOB's, patient account review, appointment mapping, E.H.R. compliance and AR follow up with both insurance companies and patients and scheduled reporting to management and owners. General medical billing and AR, verifying insurance benefits, setting up patient payment plans, posting payments and EOB's, patient account review, appointment mapping, E.H.R. compliance and AR follow up with both insurance companies and patients and scheduled reporting to management and owners.

Administrative Assistant - Mayo Clinic Ventures - Operations

• Jan 2015 - Oct 2015

Helped support business professionals in the patent office of Mayo Clinic with a team of five other administrative assistants. Worked with the Operations department to update and create inventor personnel records and company records. Input material transfer agreements and non-disclosure agreements into the software database "KSS Tech TracS". Organized, scanned, and filed invoices and royalty disbursements. Scheduled meetings and conference calls with Microsoft Outlook, answered phones, organized travel itineraries, filed documents, and completed various other office projects. Show less

Server

• Apr 2014 - Oct 2014

Crew Member

• Mar 2013 - Nov 2013

Worked with a team of six to accomplish environmental conservation projects as well as respond to emergencies at a local, state, and federal level. Service work was performed outdoors focusing on conservation projects such as tree planting, prairie restoration, stream bank stabilization, GPS/GIS mapping, fish and wildlife surveys, carpentry/construction, timber stand improvement, erosion control, prescribed burning, trail construction and maintenance, exotic species management, wild-land fire fighting, and emergency response. Show less

Patient Accounts Specialist

• Sep 2012 - Mar 2013

Works in cohesion with the Coding Department staff centered in La Crosse, Wisconsin to provide accurate and timely payment of claims between MCHS - Franciscan Healthcare, patients, and third party payers by posting charge slips, releasing 72 hour reports, and transferring data packages. Works in cohesion with the Coding Department staff centered in La Crosse, Wisconsin to provide accurate and timely payment of claims between MCHS - Franciscan Healthcare, patients, and third party payers by posting charge slips, releasing 72 hour reports, and transferring data packages.

Resident Assistant

• Aug 2009 - May 2012

Maintained a safe and friendly hall environment through enforcement of university policies in collaboration with a Hall Director, Assistant Hall Director, and 11 other staff members. Trained in various methods of safety and emergency regulations and procedures. Skilled in the inter-personal mediation of issues between residents of the hall. Prepared social, educational, and diversity programs which engaged residents of Hutch Hall. Maintained a safe and friendly hall environment through enforcement of university policies in collaboration with a Hall Director, Assistant Hall Director, and 11 other staff members. Trained in various methods of safety and emergency regulations and procedures. Skilled in the inter-personal mediation of issues between residents of the hall. Prepared social, educational, and diversity programs which engaged residents of Hutch Hall.

Front Desk Employee

• May 2010 - Aug 2010

Trained in the use of Megasys hospitality software for the check-in, check-out, and payment procedures. Responsible for securing up to $10,000 a night in the resort safe. Provided a welcoming environment while problem-solving guest issues. • Hired as a housekeeper the previous summer of 2009. Trained in the use of Megasys hospitality software for the check-in, check-out, and payment procedures. Responsible for securing up to $10,000 a night in the resort safe. Provided a welcoming environment while problem-solving guest issues. • Hired as a housekeeper the previous summer of 2009.

Shift Manager

• Jun 2006 - Aug 2007

Responsible for delegating tasks, reconciling the cash register and credit card receipts, securing the cash receipts and premises at closing, and handling customer concerns. Responsible for delegating tasks, reconciling the cash register and credit card receipts, securing the cash receipts and premises at closing, and handling customer concerns.