Sara Sarcinella

Customer Support Manager at StepsApp
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Contact Information
us****@****om
(386) 825-5501
Location
Styria, Austria, AT
Languages
  • English Full professional proficiency
  • German Professional working proficiency
  • Spanish Elementary proficiency
  • Italian Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Coaching and Developing Employees
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Communicating through Disagreement
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Develop Conflict Management Skills
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Develop the Skills to Manage Others Effectively
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Goal Setting: Objectives and Key Results (OKRs)
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Holding Your Team Accountable
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • How Managers Drive Extraordinary Team Performance
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • How to Build a Culture of Appreciation as a Manager
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • How to Proactively Manage Conflict as an Employee
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Leading and Motivating People with Different Personalities
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Managing Conflict in a Remote Work Environment
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Mistakes to Avoid When Resolving Conflict
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Performance Management: Conducting Performance Reviews
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Performance Management: Improving Employee Performance
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Working More Effectively with Different Personalities
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Conflict Resolution For Beginners
    LinkedIn
    May, 2023
    - Nov, 2024
  • ECDL
    ECDL Foundation
    Jan, 2015
    - Nov, 2024

Experience

  • StepsApp
    • Austria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Support Manager
      • Nov 2021 - Present

  • niceshops
    • Austria
    • Retail
    • 1 - 100 Employee
    • Customer Support Agent (Italy)
      • Nov 2019 - Oct 2021

  • Steirischer Herbst Festival GmbH
    • Germany
    • Musicians
    • 1 - 100 Employee
    • Art Project Attendant
      • Sep 2019 - Oct 2019

  • < rotor > association for contemporary art
    • Graz
    • Project Assistant
      • Sep 2018 - Aug 2019

  • La luna nel pozzo - Centro di ricerca per cultura e arti teatrali
    • Ostuni, Apulia, Italy
    • Assistant - Progetto InConTra
      • Sep 2015 - Sep 2016

      Assistant in a project funded by the Ministry of Youth within the Cohesion Action Plan "Youth no profit". With the goal of helping the development of people with special needs through theatre. Assistant in a project funded by the Ministry of Youth within the Cohesion Action Plan "Youth no profit". With the goal of helping the development of people with special needs through theatre.

Education

  • Österreichische URANIA für Steiermark
    Deutsch als Zweitsprache: Perfektionskurs I - C1
    2020 - 2020
  • Österreichische URANIA für Steiermark
    Deutsch C1
    2019 - 2019
  • Österreichische URANIA für Steiermark
    Deutsch B2
    2018 - 2019
  • Vorstudienlehrgang der Grazer Universität
    Deutsch B1
    2018 - 2018
  • Vorstudienlehrgang der Grazer Universität
    Deutsch A2
    2017 - 2018
  • Treffpunkt Sprachen - Karl Franzenz Universität
    Deutsch A1.1 - A1.2
    2016 - 2017
  • Volkshochschule Graz
    Spanish A1.1
    2016 - 2017
  • Liceo Classico Cataldo Agostinelli
    Matura
    2011 - 2016

Community

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