Experience

Crane Engineering Sales, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2018 - Present

  *Entering sales orders, processing acknowledgments, purchase orders and shipping papers.*Processes invoices and receipts for commissions and accounts payable.*Handles customer billing including commissions, inventory shipments, build-ups, and Optiflow orders.*Manages large projects by maintaining parts are on track, keeping on top of progress invoicing, maintaining customer updates and properly allocating all costs associated on jobs. *Entering sales orders, processing acknowledgments, purchase orders and shipping papers.*Processes invoices and receipts for commissions and accounts payable.*Handles customer billing including commissions, inventory shipments, build-ups, and Optiflow orders.*Manages large projects by maintaining parts are on track, keeping on top of progress invoicing, maintaining customer updates and properly allocating all costs associated on jobs.



Bill-Ray Home Mobility

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Office Manager

  • Dec 2010 - Jun 2019

  Bill-Ray Home Mobility is developed around the product Friendly Beds (www.FriendlyBeds.com) and other mobility products to help people stay at home longer. My role here includes:-Accounting-managing Quickbooks, payroll, inventory, and expenses-Purchasing -Customer Service-Sales -Marketing (which includes managing our Google Adwords & Facebook ads account)-Social Media Management-Managing/Updating website, SEO Bill-Ray Home Mobility is developed around the product Friendly Beds (www.FriendlyBeds.com) and other mobility products to help people stay at home longer. My role here includes:-Accounting-managing Quickbooks, payroll, inventory, and expenses-Purchasing -Customer Service-Sales -Marketing (which includes managing our Google Adwords & Facebook ads account)-Social Media Management-Managing/Updating website, SEO



Black-Haak Heating & Electrical

• Procurement Specialist

  • Nov 2017 - Nov 2018

  • Purchasing- price negotiations, purchase order creation, order tracking and management and price dispute resolutions• Management and replenishment of inventory• Use of Quickbooks for purchasing, accounts payables & reporting• Maintain accounting in Quickbooks by verifying account transactions and verifying vendor accounts by reconciling monthly statements.• Filing warranty paperwork for service parts under warranty• Customer Service and handling inbound calls. • Purchasing- price negotiations, purchase order creation, order tracking and management and price dispute resolutions• Management and replenishment of inventory• Use of Quickbooks for purchasing, accounts payables & reporting• Maintain accounting in Quickbooks by verifying account transactions and verifying vendor accounts by reconciling monthly statements.• Filing warranty paperwork for service parts under warranty• Customer Service and handling inbound calls.



West Business Services

• Inside Sales Representative

  • Mar 2010 - Dec 2010

  Account Management with 3M for several field representatives for multiple states, Lead generator for 3M field representatives for healthcare division, Introduction of a Kimberly Clark health care pain management product to accountsPrimary duties were working with field representatives to manage their account base, create sales opportunities for the field representatives, place sample orders, work with customers to assist them with products (inbound/outbound calls), and several small administrative projects to assist other inside sales representatives and management.



Healthdrive Corp

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Scheduling Assistant

  • Sep 2008 - Jul 2009

  Primary duties were: data entry, answering phone, compling expense reports, booked hotels for traveling providers, verified schedules with facilities/providers, prepared schedules, assisted providers in the field, and a variety of other odd jobs. Primary duties were: data entry, answering phone, compling expense reports, booked hotels for traveling providers, verified schedules with facilities/providers, prepared schedules, assisted providers in the field, and a variety of other odd jobs.



QTI Staffing Services

• Quality Lab Technician

  • May 2008 - Jul 2008

  Performed basic lab procedures, and checked plant/products for contamination. Performed basic lab procedures, and checked plant/products for contamination.



Ramada Limited & Suites

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk (Customer Service)

  • Sep 2006 - Nov 2007

  Responsible for front desk duties including data entry, balancing the cash drawer, assisting customers, etc. Also included supervising housekeepers and maintenance staff. Responsible for front desk duties including data entry, balancing the cash drawer, assisting customers, etc. Also included supervising housekeepers and maintenance staff.



City of Appleton Wisconsin

• United States
• Government Administration
• 100 - 200 Employee

• Lifeguard, Swim Instructor:

  • May 2003 - Aug 2006

  Responsible for handling lifeguard duties around the pool and facility, taught children and adults to swim, did pool maintenance such as checking chemical levels, pumps and filter, and supervised other swim personnel as senior lifeguard. Responsible for handling lifeguard duties around the pool and facility, taught children and adults to swim, did pool maintenance such as checking chemical levels, pumps and filter, and supervised other swim personnel as senior lifeguard.



The Building for Kids, Inc

• Visitor Services Facilitator

  • May 2001 - Dec 2005

  Responsible for working cash register for gift shop merchandise and admissions. Also inventory control, restocking of shelves, open/close register and museum. Managed guest activities such as art projects, science projects, games, events, birthday parties, etc. Responsible for working cash register for gift shop merchandise and admissions. Also inventory control, restocking of shelves, open/close register and museum. Managed guest activities such as art projects, science projects, games, events, birthday parties, etc.