Experience

DENSO Thermal Systems S.p.A.

• Italy
• Automotive
• 300 - 400 Employee

• IT Business Analyst

  • Apr 2021 - Present

  IT Demand Management: - Identify objectives and business needs - Analyze requirements and evaluate their impacts on systems and on the requestor dept. - Share solutions, and align parties on impacts and results - Share roll-out plans including timeline and people involved - Coordinate technical team for the execution. Support Finance team during planning phases (Budget, Forecast and Strat Plan) and for reporting: - Technical support on the different phases that require start of procedure on SIGIP - Support Finance Team in case of error and define quick fix to be in line with budget/forecast timeline - Develop reporting in Qlick View following the same process as described in the Demand Management section Show less



Maneat Srl consultant at Fca Item Spa

• Contract Manager assistant

  • Feb 2018 - Apr 2021

  Offers, Contract and Licence Management Consultant1) License & Service Management- Demand/Offer Management (SAP, Oracle, Sap MaxAttention & OneService consultancy contracts)- Budget & Forecast Management Finance controlling2) License & Compliance Management - Purchasing Management (License, Maintenance, SaaS,..)- Sales Management (License, Maintenance, SaaS,..)- Operational Management (Price List, License inventory, license swapping, license assignment among companies, dismission,..).- Tool deployment & evolution (AMS) to support operations (new internal SLM tool)- SW licensing compliance (Audit with Vendors, Internal Audit, SAP Self-Assessment,..) Show less

• Project manager assistant

  • Aug 2015 - Feb 2018

  PMO in a cross-regional project: implementation of a new ITSM tool, according to the ITIL best practices, based on ServiceNow Platform.Activities performed:1. CCS (Change and Competency Support Team)o Gather the list of impacted userso Define the training needs and the training plano Define and implement the communications plan, stakeholders analysis, job roles mappingo Find out and analyze Organizational Changes through the Start and Stop Activity.2. Global Reporting policies and processo Design and Implement the official contractual reports (SLA Reports)o Manage operating reporting demand for the application/serviceso Establish and provide process reporting to drive efficiency across the IT Process Value Chaino Solicit and track feedback on reporting, dashboards and metrics to measure success and improve Show less



IPSA S.r.l.

• Italy
• Information Technology & Services
• 1 - 100 Employee

• Functional and process analyst

  • Sep 2013 - Jul 2015

  Projects implemented on healthcare sector 1. Junior Project Manager - "Gestione Uscite" - Molinette di Torino. An electronic bracelet secured to the wrist that signals the exit from the ward. 2. Functional and process analyst - "Smart Therapy" - Molinette di Torino. A complete and integrated system to support the process, allows compliance with the six rights of medication administration. Manages the clinical and logistics process from prescription, ordering, inventory, preparation and medication administration. Activities performed: o Analyze the actual process (AS is analysis) o Find out and analyze user requirements o Define the To be process o Design the demand for the system o Training sessions to the users o Solicit and track feedback to measure success and improve Show less



Arpa Piemonte

• Italy
• Environmental Services
• 300 - 400 Employee

• Tirocinio

  • Jun 2011 - Jan 2012

  Realizzazione di un database teso a recepire le innovazioni dettate dal decreto dell’11 aprile 2011 in materia di “visite periodiche ispettive e relativi soggetti abilitati” Realizzazione di un database teso a recepire le innovazioni dettate dal decreto dell’11 aprile 2011 in materia di “visite periodiche ispettive e relativi soggetti abilitati”