Experience

Euro-Com International B.V.
• Netherlands
• Translation and Localization
• 1 - 100 Employee
• Project Manager

  • Jun 2017 - Present


Gargour Technologies

• Egypt
• Information Technology & Services
• 100 - 200 Employee

• Executive Administrative Assistant

  • Jun 2013 - Jun 2017

  ● Act as the point of contact between the executives and internal/external clients ● Handle requests and queries appropriately ● Maintain diary, arrange meetings and appointments and provide reminders ● Make travel arrangements ● Take dictation and minutes and accurately enter data ● Act as the point of contact between the executives and internal/external clients ● Handle requests and queries appropriately ● Maintain diary, arrange meetings and appointments and provide reminders ● Make travel arrangements ● Take dictation and minutes and accurately enter data



Orange

• Germany
• International Trade and Development
• 1 - 100 Employee

• Customer Service Agent

  • Aug 2011 - Jun 2013

  ● Mobile Number Portability (MNP): Working on dials that port out from Orange or port in to Orange from others networks, try to handle them and give them good offers, my target was to make the customer satisfied. ● Mobile Number Portability (MNP): Working on dials that port out from Orange or port in to Orange from others networks, try to handle them and give them good offers, my target was to make the customer satisfied.



ACDI/VOCA

• United States
• International Trade and Development
• 700 & Above Employee

• Event Assistant

  • Feb 2011 - Jul 2011

  ● Building a database of nearly 1000 contacts and following up with them to encourage them to come to conference. ● Extracting data from calls, emails, fax. ● Translating, and organizing all of the incoming data that took prior to the event. ● Building a database of nearly 1000 contacts and following up with them to encourage them to come to conference. ● Extracting data from calls, emails, fax. ● Translating, and organizing all of the incoming data that took prior to the event.

• Secretary

  • Oct 2010 - Jan 2011

  ● Answer phone calls and redirect them when necessary ● Manage the daily/weekly/monthly agenda and arrange new meetings and appointments ● Prepare and disseminate correspondence, memos and forms ● File and update contact information of employees, customers, suppliers and external partners ● Support and facilitate the completion of regular reports ● Answer phone calls and redirect them when necessary ● Manage the daily/weekly/monthly agenda and arrange new meetings and appointments ● Prepare and disseminate correspondence, memos and forms ● File and update contact information of employees, customers, suppliers and external partners ● Support and facilitate the completion of regular reports