Experience

MIDWEST CATV, INC
• United States
• Telecommunications
• 1 - 100 Employee
• Office Manager

  • Aug 2015 - Present

Endura Financial
• United States
• Banking
• Head Teller | Member Communication Specialist | Administrative Assistant

  • Sep 2013 - Aug 2015


Berkley Risk Administrators

• Office Services Processor

  • Apr 2012 - Sep 2013

  • Organize and distribute incoming mail, ensuring timeliness and accuracy. • Assign claim documents to correct claim file. • Separate and prepare claim documents for imaging. • Index each image to the assigned claim using the document information provided. • Assist with Accounts Payable: entering expense payments and accessing vendor websites to retrieve invoices due • Assist with employee development by working with new team members to provide them with information necessary to be successful in their role. • Participated in the development and implementation of new systems and all workflows associated. • Quickly met and exceeded minimum production numbers by three Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Phone Banker

  • Oct 2011 - Feb 2012

  • Answer questions and assist with customers’ banking accounts and/or services with Wells Fargo, ensuring high levels of customer satisfaction. • Follow steps and procedure to deescalate tense situations. • Conduct a financial analysis on each customer to determine products and services that would best fit their needs, • Sell retail banking products and services to current and prospective customers Manage the customer portfolio, service relationships and cross-sell all products and services Show less



Sunsets

• United States
• Renewable Energy Semiconductor Manufacturing

• Admin, Server, Hostess

  • Aug 2005 - Oct 2011

  Assisted with Management Duties • Calculate daily revenue and labor cost. • Daily financial management; count out cash drawers, gift card revenue, cash drops and research discrepancies. • Calculate daily deposit, and then create accurate deposit for day • Vendor Management, including Accounts Payable. • Established a new hire training packet and provided training to all new employees. Hostess/Busser • Greet and seat customers in a timely and proficient manner. • Answer the phone in a professional way and give customer accurate information. • Maintain and establish reservations that comply with space and availability. • Create to-go orders for customers in a proper and organized way. • Help assist servers in clearing off tables and setting them appropriately. Server • Assist guest with order selection by promoting menu items such as drinks, specials, deserts, and specialty items. • Respond to concerns with accurate and knowledgeable information. • Ensure order is put in at a timely and accurate manner. • Follow up with table frequently. • Manage payments and guest checks. • Guarantee up-scale dining experience expectations are met. Show less