Sara Miller
Vice President of Client Success at Servicengine Corporation- Claim this Profile
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Topline Score
Bio
Credentials
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Global Mobility Specialist - Talent (GMS-T)
Worldwide ERCDec, 2013- Nov, 2024 -
Certified Relocation Specialist (CRP)
Worldwide ERCMay, 2003- Nov, 2024 -
Global Mobility Specialist-Talent Mangement (GMS-T®)
Worldwide ERC®Oct, 2007- Nov, 2024 -
Certified Relocation Professional (CRP®)
Worldwide ERC®May, 2003- Nov, 2024
Experience
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Servicengine Corporation
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United States
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Software Development
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1 - 100 Employee
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Vice President of Client Success
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Feb 2018 - Present
• Leads the Account Management Department • Spearheading internal support process improvement initiative • Manages relationships with decision makers at partner organizations through frequent conference attendance, forums, and annual executive reviews • Standardizing annual client review and utilization audit processes
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Director of Account Management
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May 2007 - Feb 2018
• Managed the Quality Assurance Department • Led tailored sales demonstrations and participated in RFP (Request for Proposal) responses • Managed new implementations and maintained relationships and communications through entire life of partnership• Trained partners on appropriate configuration and use of proprietary technology to best support business, financial, and client needs• Designed, documented, and tested new enhancements to Servicengine system• Coordinated annual Executive Forum to introduce clients and prospects to application enhancements and led collaborative discussion on improvements
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Business Systems Specialist
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2005 - 2007
• Liaised between business, finance, IT, and software vendor to enhance usability and utilization of the web-based operations tracking system• Wrote training materials and led in-person and webinar-based training sessions for various user groups • Led process re-engineering efforts and configured new controls and guidelines • Liaised between business, finance, IT, and software vendor to enhance usability and utilization of the web-based operations tracking system• Wrote training materials and led in-person and webinar-based training sessions for various user groups • Led process re-engineering efforts and configured new controls and guidelines
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