Sara Massello, MBA, CHCO

TBD at Business Administrators & Consultants, Inc. (BAC)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland

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Bio

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Credentials

  • Certified HIPAA Compliance Officer, CHCO
    The American Institute of Healthcare Compliance
    Jun, 2018
    - Oct, 2024

Experience

  • Business Administrators & Consultants, Inc. (BAC)
    • United States
    • Insurance
    • 1 - 100 Employee
    • TBD
      • Oct 2022 - Present
  • Firelands Regional Medical Center
    • Higher Education
    • 1 - 100 Employee
    • Certified HIPAA Privacy Officer
      • Jan 2018 - Sep 2022

      Lead privacy activities for the Health System. Responsible for assessing, auditing, and preventing abuse, misuse and fraud, and for ensuring that operations follow Federal and State Regulators/Regulations. Develop and enforce policies for the entire Health System, in addition to design and conducting audits, while providing training to all clinicians and staff. Created Firelands Privacy Program, which included purchasing a feasible privacy auditing tool and engaging the tool within the Health System electronic health record. Show less

  • North Coast Professional Company dba Firelands Physician Group
    • Practice Operations Manager
      • May 2017 - Feb 2018

      Practice Operations Manager of the Clyde, Sandusky and Vermilion Urgent Cares. •Oversee daily operations and support staff of multiple physician practice locations •Provide initial and on-going training for employees •Assist with development of position descriptions, solicit candidates, interview and select new staff •Resolve employee relations challenges through effective conflict resolution •Regularly meet with staff to ensure clinical and administrative policies are followed •Create annual and capital budgets for all managed locations; monitor and report variances as needed •Manage multiple system upgrades by providing communication, training and technical support •Oversee ongoing maintenance and renovations of multiple practice locations •Maintain excellent relationships with physicians and staff •Represent FPG on the HIPAA Advisory Board Show less

    • Executive Administrative Assistant
      • Jan 2016 - May 2017

      •Perform administrative and secretarial duties for executive management •Responsible for managing calendars, planning events, and liaises with Board Members and internal staff at all levels •Prepare reports and presentations for organization meetings and assist in running detailed patient reports for Patient Accounts and Revenue Cycle •Collects and analyzes information yearly in preparation of the general liability, crime, workers compensation and property insurance renewals for the hospital •Responsible for renewing yearly vehicle renewals and maintaining maintenance logs •Accountable for assisting outside billing collection agencies with patient collection efforts Show less

  • Dewey & Dewey Attorneys
    • United States
    • Legal Services
    • Legal Secretary
      • Oct 2013 - Jan 2016

      •Responsible for representing attorneys in all communication with Courts, and in obtaining and securing customer information, and answering/directing legal inquiries within the law firm •Accountable for conserving attorneys time by research, reviewing and routing correspondence, reports and legal documents; draft letters and documents; collect and analyze imperative information pertaining to legal inquiries •Responsible for daily cash flow, invoicing, expenses and bank reconciliation •Responsible for representing attorneys in all communication with Courts, and in obtaining and securing customer information, and answering/directing legal inquiries within the law firm •Accountable for conserving attorneys time by research, reviewing and routing correspondence, reports and legal documents; draft letters and documents; collect and analyze imperative information pertaining to legal inquiries •Responsible for daily cash flow, invoicing, expenses and bank reconciliation

Education

  • Franklin University
    Master of Business Administration - MBA, Business Administration and Management, General
    2013 - 2015
  • Franklin University
    Bachelor's degree, Business Administration and Management, General
    2009 - 2012

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