Experience

Guild

• United Kingdom
• Technology, Information and Media
• 1 - 100 Employee

• Community host - Charity, Non Profit and Public Sector Trailblazers

  • Jan 2023 - Present



Norwich City Council

• Government Administration
• 200 - 300 Employee

• Communications specialist - local government

  • Nov 2004 - Present

  Developing and delivering against communications strategies for a wide range of public services, projects and civic events. Internal, external and crisis communications -- digital, print, web, events, copywriting, speech writing and media liaison.

• Event staff supervisor

  • Jan 2010 - Feb 2023

  Alongside my day-job as communications specialist, I'm employed on short-term contracts as a supervisor on a variety of large-scale high profile civic and community events. This includes team leadership duties -- assigning tasks, signing off time-sheets, customer service, conflict resolution and troubleshooting, to ensure the smooth-running of events.



Department for Communities and Local Government

• Executive Offices

• Project Lead

  • Apr 2006 - Dec 2006

  Project managing the second phase of a national marcomms project to drive take-up of local government digital services. Developing a toolkit -- business case principles and customisable creatives -- for local authority use, to pursuade their leadership teams to commit resource to PR and marketing campaigns to boost take-up of online services. Delivering two national conferences, guest-speaking at government conferences, developing best practice case-studies, liaising with central government and a fact-finding visit to the Finnish prime minister's office. Show less