Project Manager

• Mar 2023 - Present

Implementation Project Manager

• Oct 2022 - Feb 2023

- Managed international projects while facilitating process developments for the Implementation department - Oversaw 9 project implementations, 5 of which were completed ahead of schedule - Received 100% positive feedback from clients, with notes on “above and beyond work” - Recognized for managing potential project risks successfully, preventing escalations and project delays - Collaborated with Legal to train the Implementation department on Ironclad contract software - Trained co-workers on the implementation process and acted as a resource for implementation questions - Reviewed Asana project management software by request to find areas of improvement Show less

Engagement Owner - Senior Project Manager | Leidos Partnership for Defense Health

• Sep 2021 - Feb 2022

- Managed multimillion-dollar government implementation projects spanning the entire United States and its territories- Directed and supported a multi-level team of associates responsible for client project deliverables- Recognized for completing project milestones and tasks in record time- Managed unique and special contracts, requiring hybrid and alternative project approaches and timelines- Developed training strategies and schedules based on contract requirements and site considerations- Managed project resources, financials, and scope according to contract requirements- Managed project milestones and reviewed regularly with both internal project and external client teams- Recognized for reducing project deliverable times by an average of 81%- Consulted with client leadership to develop long-term site and role-specific strategies to achieve targeted learning-enabled business outcomes- Managed project risks and escalated as appropriate- Managed project milestones and reviewed regularly with both the internal project and external client teams- Led and executed multi-site and complex single-site learning projects, including implementation of learning curriculum, identification, and closure of curriculum gaps, tracking learning milestones, communication to stakeholders, and post-project evaluation.- Cultivated external client relationships to achieve business objectives- Influenced and collaborated with internal and external stakeholders to establish and execute project objectives- Created and maintain project plans and deadlines based on contractual commitments Show less

Associate Consultant | Continuum of Care

• Mar 2020 - Sep 2021

- Member of the Continuum of Care Methodology Board - Mentor and Preceptor to Associates- Designed and implemented department-wide individual tracking boards reducing overall incomplete tasks- Coordinated client cross-team custom workflows thought to be “impossible”- Led projects as temporary Engagement Owner (Project Manager) on an as-needed basis- Led teams to implement electronic record systems for large, industry-leading clients - Led, built, and implemented custom-designed internal software to improve associate onboarding- Utilized organization and communication skills to improve client relations- Updated client personnel build process, reducing build times by 85%- Consulted with clients on core service line workflows- Worked with clients to map out stop-start-continue processes to determine how the system will be designed and tested- Identified gaps and resolve outstanding design questions- Planned and facilitated client meetings to ensure decisions were made- Projected when progress milestones will be met and client goals are achieved- Coached clients on data collection- Analyzed system design requirements- Determined optimal solution build and implementation. - Tested and performed client-specific configuration in client environments in accordance with client requirements- Identified, resolved, and reported solution status, risks, and issues to client and project leadership- Cultivated client relationships to achieve business objectives Show less

Commercial Development Intern

• May 2018 - Sep 2019

- Led department and corporate-wide special projects, improving work efficiency and company alignment - Project lead for company-wide SharePoint implementation - Led Microsoft engineers and Chiefs IT team to solve “unsolvable” problems regarding site performance - Reduced file access time by 75% by updating processes, reducing clicks, and improving site performance - Compiled and analyzed security payroll data and generated recommendations for future efficiency - Located underutilized assets in security budget and presented options for total optimization - Actualized $150,000 in unrealized billing through audits of current tenant leases and current billing - Drafted leases for large federal tenants - Led the re-institution of previously unusable commercial space - Researched and analyzed potential sites for new business development - Purchased equipment at optimal price for operations department, optimizing budget utilization - Facilitated monthly tenant outreach events to increase tenant knowledge and improve client relations - Project Lead for company-wide recycling implementation project - Participated in tenant walkthroughs and check-in’s Show less

Residential Development Intern

• Jan 2016 - Aug 2016

- Created and implemented new social media strategy and campaigns for the Residential Department- Researched and analyzed social media data to create targeted posts for maximized audience interaction- Increased social media and website traffic by over 300% by creating a comprehensive social media plan incorporating Instagram, Facebook and Twitter- Introduced new successful marketing ideas to the Starlight Event Committee on behalf of Hunt Midwest- Developed tracking system that graphs all social media data and cross compares to previous years recorded- Completely updated and re-mastered Huntmidwestkc.com - Optimized SEO for Huntmidwestkc.com- Unified all social media outlets to reflect the same image and information- Set up a complete Google Business account for Hunt Midwest Residential Show less

Administrative Assistant

• May 2016 - Jul 2016

- Assisted in management of real estate agents, contractors and Homeowners Associations- Coordinated receivables, billing, and operations for the Residential Development department- Actualized lost revenue through coordination and audits of utility reimbursement contracts- Oversaw Homeowners Association’s submittals and assisted with the organization and tracking of Homeowners Association’s budgets and coordination and management of the individual associations.- Optimized regulation approval and submission tracking system reducing error and improving efficiency. This tracking system includes all rules and regulations from all the community CCNR's, and was improved by translating and consolidating all existing notes and histories and adding outlines of all legal documentations, color coded updated maps that correspond to the different regulation, tracking sheets for all plots with existing approvals and denials, and a complete digital version of the book.- Tracked and reported new home sales and marketing revenues and assisted with the logistics of managing onsite real estate agent teams and their sales offices.- Edited and improved Homeowners Association legal documents- Coordinated materials and communication for special events.- Provided marketing support through light graphic design, website updates, social media posts and electronic newsletter distribution. Show less