Sara Levesque
Patient Registration Clerk at Queensway Carleton Hospital- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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CPR
Canadian Red CrossApr, 2014- Nov, 2024
Experience
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Queensway Carleton Hospital
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Canada
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Hospitals and Health Care
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700 & Above Employee
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Patient Registration Clerk
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Oct 2017 - Present
- Perform all Admitting/ER/Registration, and Bedboard functions at both Queensway Carleton Hospital, and the West Covid Care Clinic- Process out-patient, day surgery and in-patient admissions- Receive and document patients. Complete financial transactions as required.-Provide communication between patients, physician/nursing and support personnel
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Administrative Control Clerk
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Nov 2014 - Feb 2019
- Provided clerical, reception, and communication service and support to the patient care areas and staff to optimize flow of patients and information - Transcribed physician orders as per policies - Completed Order Entry (OE) - Processing paper and electronic requisitions, requesting consults, tests, procedures and follow-up appointments at the hospitalf - Maintained statistical data as directed and initiating and maintaining the daily census, predicted discharges, working with bed board and nursing to facilitate patient flow - Booked porters through tele-tracking for patient and specimen transport - Arranged patient transport when required for discharge or transfer to another facility - Responded to questions and requests from patients and families and directing them to the appropriate persons and resources - Prepared and closes patients charts according to administrative policy and unit requirements Show less
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The Source
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Canada
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Retail
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700 & Above Employee
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Customer Service Representative
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Jul 2012 - Oct 2012
- Provided each customer with a warm and friendly welcome - Developed strong relationships with customers by uncovering their individual needs and providing effective solutions - Contributed to the team's success by achieving targets as set by the Store Manager - Worked with team members to ensure that the store complies with store standards at all times including basic housekeeping, pricing and stock replenishment as required - Provided each customer with a warm and friendly welcome - Developed strong relationships with customers by uncovering their individual needs and providing effective solutions - Contributed to the team's success by achieving targets as set by the Store Manager - Worked with team members to ensure that the store complies with store standards at all times including basic housekeeping, pricing and stock replenishment as required
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RBC
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Canada
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Banking
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700 & Above Employee
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Sales and Service Representative
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Feb 2012 - Apr 2012
- Provided professional, responsive customer service to inbound client calls, assisting clients with their immediate financial needs. - Recommended products and services and/or shares information with clients to meet their immediate financial needs and provided superior, responsive execution and delivery of tailored client transactions. - Resolved problems at first point of contact in a friendly and helpful manner and referred more complex situations to RBC partners, as appropriate. - Adhered to compliance routines in carrying out transactions. Show less
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Advance Consulting for Education, INC
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Professional Training and Coaching
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Document Specialist
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Dec 2010 - Apr 2011
• Built style templates for educational manuals • Document reformatting • Internet based research, and consolidation of results into tables and charts • Use of learning management systems • Typing publication manuscripts • Extensive use of the Microsoft Office Suite • Built style templates for educational manuals • Document reformatting • Internet based research, and consolidation of results into tables and charts • Use of learning management systems • Typing publication manuscripts • Extensive use of the Microsoft Office Suite
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Education
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2013 - 2014
Willis College
Medical Office Administrarion / Ward Clerk, Medical Office Management/Administration -
2008 - 2011
Sheridan College
Business -
2009 - 2011
Sheridan College
Diploma, Business
Community
