Alumni Engagement Coordinator

• Oct 2023 - Present

Cancer Strategy and Innovation Coordinator

• Jun 2023 - Present

Intern - Global Accommodation Team & UN Booking Hub Unit

• Jan 2022 - Sep 2022

• Provided support to local accommodation teams in countries all over the world, answering any questions related to the processing of reservation requests, creating invoices and credit notes, generating reports and performing quality assessments • Prepared and provided online trainings for local accommodation teams on how to use the UN Booking Hub system, which consisted of how to use the Hub to perform essential tasks for managing UN accommodation • Performed various data analyses on topics such as assessing global accommodation. Prepared reports and presentations based on the results obtained from the analyses • Performed regular maintenance of the UN Booking Hub by keeping the information of UN guesthouse pages up to date Show less

Administrative Technician - Accounts Receivable Department

• Mar 2021 - Jul 2021

• Oversaw accounts receivable department operations, which included the billing of emergency services and short-term hospitalizations, collection of payments, collection of hospital cafeteria deposits, collection of deposits of external clinics • Provided training for newly hired accounts receivable clerks in the short-term hospitalization department• Production of weekly reports of department activities and problems for the accounts receivable manager

Accounts Receivable Clerk

• Aug 2020 - Mar 2021

• Generated invoices and receipts for patients and insurance companies• Collection of payments in the form of cash, cheques and credit\debit cards• Collection and management of hospital cafeterias and cafes deposits• Trained by infection control nurse in pandemic response training for Covid-19 and, subsequently, provided training for administrative staff

Internal Sales Representative

• Sep 2019 - Jul 2020

• Processed clients’ orders and provided follow-ups and confirmations • Provided clients with detailed information of all products, including explaining the different uses for specific cleaning products and disinfectants

Web Content Writer

• Nov 2018 - Jul 2020

• Conducted research using a variety of sources such as textbooks, scientific magazines and the internet in order to write educated blog posts, in both English and French for the company’s blog. Topics were related to hygiene, disinfection and hospital issues• Experience producing content using WordPress

Customer Sales and Service Representative

• Dec 2019 - Apr 2020

*Airport Position • Assisted passengers with check-in, prepared boarding passes and verified all of passengers’ travel documents in order to ensure they had all necessary documents to travel • Worked heavily with the connection team, in order to ensure passengers either made their connecting flights or to provide them with the best possible assistance in the case of a missed connection, such as preparing and issuing hotel and meal vouchers • Assisted customers with disabilities and unaccompanied minors to and from their gate, in order to ensure an enjoyable and safe travel experience • Interacted with passengers from all over the world on a daily basis, working through language barriers many times • Worked in a high-pressure environment (airport) where schedule and timing is of extremely high importance Show less

Hospitality Assistant

• Sep 2016 - Jun 2019

• Ensured excellent client experience by assisting participants, as required • Assisted McGill professors in preparation for classes and seminars • Set up and take down of seminar rooms, in order to ensure cleanliness for participants. • Organized refreshments and catered items, cleaned up after participants after dinners and snacks. • Ensured excellent client experience by assisting participants, as required • Assisted McGill professors in preparation for classes and seminars • Set up and take down of seminar rooms, in order to ensure cleanliness for participants. • Organized refreshments and catered items, cleaned up after participants after dinners and snacks.

Customer Sales and Service Representative (Seasonal)

• May 2018 - Sep 2018

*Airport Position • Assisted passengers with check-in, prepared boarding passes and verified all of passengers’ travel documents in order to ensure they had all necessary documents to travel • Worked heavily with the connection team, in order to ensure passengers either made their connecting flights or to provide them with the best possible assistance in the case of a missed connection, such as preparing and issuing hotel and meal vouchers • Assisted customers with disabilities and unaccompanied minors to and from their gate, in order to ensure an enjoyable and safe travel experience • Interacted with passengers from all over the world on a daily basis, working through language barriers many times • Worked in a high-pressure environment (airport) where schedule and timing is of extremely high importance Show less

Supervisor: Lifeguard, Coach and Instructor

• Jun 2013 - Sep 2016

• Supervised aquatic staff and pool activities • Instructed swimming lessons and aquafitness for all ages, including private as well as group lessons • Coached city’s swim team (for children aged 6-15) for four years. Responsible for organization and execution of daily drills and exercises. Responsible for organizing swimmers and logistics for weekly competitions. • Ensured pool safety and pool maintenance, for a clean and safe environment • Responsible for organizing all major events for pool members, such as a Hawaiian-themed BBQ Show less