Commercial Account Manager

• Sep 2022 - Present

Perform the essential functions of the position, which include aiding Account Executives and clients with service needs and making changes to existing accounts. Perform the essential functions of the position, which include aiding Account Executives and clients with service needs and making changes to existing accounts.

Administrative Assistant

• Nov 2021 - Sep 2022

Perform skilled professional clerical and technical work to provide assistance to callers and staff and the use of word and data processing software. Supports MRWA training activities. Promotes MRWA’s programs and services. Recruits new members and maintains current memberships. Perform skilled professional clerical and technical work to provide assistance to callers and staff and the use of word and data processing software. Supports MRWA training activities. Promotes MRWA’s programs and services. Recruits new members and maintains current memberships.

Field Service Administrative Assistant

• Apr 2021 - Nov 2021

Assist in managing the Preventative Maintenance Program and the service technicians assigned. Schedule appointments with customers. Ensure appointments are completed in a timely manner. Order materials needed for jobs. Manage material stock for PM Program. Reassign work as needed. Review and resolve customer complaints. Assist in managing the Preventative Maintenance Program and the service technicians assigned. Schedule appointments with customers. Ensure appointments are completed in a timely manner. Order materials needed for jobs. Manage material stock for PM Program. Reassign work as needed. Review and resolve customer complaints.

Child Protection Social Worker

• Aug 2016 - Apr 2021

To protect children from situations of abuse, neglect and other forms of maltreatment. Focus on ensuring the social, physical, psychological and emotional well-being of children and their families. To protect children from situations of abuse, neglect and other forms of maltreatment. Focus on ensuring the social, physical, psychological and emotional well-being of children and their families.

First Responder

• Sep 2017 - Oct 2018

Initial Responder to medical and trauma calls for service. Initial Responder to medical and trauma calls for service.

911 Dispatcher

• Jan 2015 - Aug 2016

Acting as first point of contact to the public by receiving emergency and non-emergency complaints and requests for assistance by telephone, 911 calls, and/or in person by following procedure and protocol. Dispatching of the proper emergency personnel to calls for assistance. Acting as first point of contact to the public by receiving emergency and non-emergency complaints and requests for assistance by telephone, 911 calls, and/or in person by following procedure and protocol. Dispatching of the proper emergency personnel to calls for assistance.

Correctional Officer

• Jan 2014 - Dec 2014

Take persons into custody upon arrest and record information, such as identification and charges. Inform new inmates of jail policy and procedure and monitor all inmates’ behavior to ensure policy/procedure is being followed. Provide meals and medications for inmates as needed. Release inmates at the appropriate time.

911 Dispatcher

• Sep 2013 - Dec 2013

Acting as first point of contact to the public by receiving emergency and non-emergency complaints and requests for assistance by telephone, 911 calls, and/or in person by following procedure and protocol. Dispatching of the proper emergency personnel to calls for assistance.

Guest Service Team Lead

• May 2013 - Oct 2013

Target Protection Specialist

• Sep 2012 - May 2013

Maintain a clean, safe store. Prevent and report theft and fraud. Provide crisis support. Help develop a fast, fun and friendly team.

Cashier

• Dec 2010 - Sep 2012

Assist guests with checkout.

Intern

• Aug 2011 - Nov 2011

Shadowed deputies, wrote logs, wrote tickets, completed DUI paperwork, learned how to use NIK drug tests, created Excel spreadsheet to use in distributing and assigning radios to all LEOs in the area, as well as the fire departments and ambulance services. Shadowed deputies, wrote logs, wrote tickets, completed DUI paperwork, learned how to use NIK drug tests, created Excel spreadsheet to use in distributing and assigning radios to all LEOs in the area, as well as the fire departments and ambulance services.