Sara Kim
Client Success Manager (Chief Returns Officer) at Newmine- Claim this Profile
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Bio
Experience
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Newmine
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United States
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Software Development
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1 - 100 Employee
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Client Success Manager (Chief Returns Officer)
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Feb 2020 - Present
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DIRECTOR OF 3D/DIGITAL TECHNOLOGY AND SALES STRATEGY
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Jul 2016 - Jun 2019
Seoul Korea Recruited to enhance sales strategy and advance the utilization of 3D technology. Also played a key role in elevating R&D support and internal processes to optimize business volume, save costs, and increase efficiency in working processes. •Developed a new breakthrough marketing tool to increase adoption rates and sales by creating a customized online development website for clients, which resulted in increased revenues while saving the company thousands of dollars in sampling costs and… Show more Recruited to enhance sales strategy and advance the utilization of 3D technology. Also played a key role in elevating R&D support and internal processes to optimize business volume, save costs, and increase efficiency in working processes. •Developed a new breakthrough marketing tool to increase adoption rates and sales by creating a customized online development website for clients, which resulted in increased revenues while saving the company thousands of dollars in sampling costs and weeks in development lead time. •Managed and trained a team for the development website admin duties to photograph, Photoshop, and upload new developments as well as create new website content and user functions. •Set up, hired, and managed a new 3D team of experts to provide 3D prototypes, 3D rendered catwalks, and customized avatars (CLO 3D, Optitex) •Prepared and presented company presentations of new business initiatives and R&D capabilities •Trained cost engineering and production process to teams Show less
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PRODUCTION/SOURCING MANAGER
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Apr 2014 - Jul 2016
New York, NY Recruited to test new development and production process in a shortened 27 week calendar. Collaborated closely with Design and Merchant to optimize brand vision and product execution in a more nimble and responsive environment that would adhere to the new requirements of the business •Managed all areas of Product Development and Production for a new Junior line and a Missy Contemporary brand in knitwear, woven, sweaters, denim, and outerwear. •Collaborated with Global Sourcing to execute… Show more Recruited to test new development and production process in a shortened 27 week calendar. Collaborated closely with Design and Merchant to optimize brand vision and product execution in a more nimble and responsive environment that would adhere to the new requirements of the business •Managed all areas of Product Development and Production for a new Junior line and a Missy Contemporary brand in knitwear, woven, sweaters, denim, and outerwear. •Collaborated with Global Sourcing to execute accurate samples, identify costing problems, and provide solutions before reaching commercialization •Strong collaboration with cross functional teams, including Design and Merchant teams to deliver timely accurate samples and goods in a fast track process •Seasonal travel to meet with vendors to cost engineer to increase mark up without lessening design proposition as well as to provide sourcing support to design and buying teams •Managed vendor allocation to ensure proper utilization of vendor matrix for each brand/product/category Show less
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Hansoll Textile Ltd.
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South Korea
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Retail Apparel and Fashion
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200 - 300 Employee
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SENIOR DESIGNER, MERCHANDISER, R&D MANAGER
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Dec 2009 - Apr 2014
New York, NY Relocated to play a key role as liaison between production team in Korea and buyers in U.S. to enhance communication channels as well as to develop and manage a market research team •Managed various accounts such as Victoria’s Secret, Walmart, JCP, Kohl’s, Gap, Old Navy, and American Eagle to ensure proper communication for production details and assisting with designing their assortments through effective cost engineering methods. •Analyzed market movement and created monthly market… Show more Relocated to play a key role as liaison between production team in Korea and buyers in U.S. to enhance communication channels as well as to develop and manage a market research team •Managed various accounts such as Victoria’s Secret, Walmart, JCP, Kohl’s, Gap, Old Navy, and American Eagle to ensure proper communication for production details and assisting with designing their assortments through effective cost engineering methods. •Analyzed market movement and created monthly market Intelligence. •Collaborated with merchandisers to identify new product opportunities with cost engineered methods in order to present trend right products to customers and to ensure product to efficient bulk production. •Performed research to isolate relevant trends for each customer, and presented new ideas and techniques. •Played an important role in establishing a good reputation for the company with Buyers, suppliers, and clients through effective presentations, communication skills, and merchandising ideas.
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SENIOR DESIGNER, R&D SPECIALIST
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May 2005 - Dec 2009
Seoul, Korea •Played a key role in researching and developing new wash techniques, fabric developments, and graphic techniques by visiting mills and factories all over Asia and to work closely with their technicians. •Developed innovative ideas while understanding brand identity for various Missy and Junior accounts. •Prepared and presented seasonal trend and new technique presentations to numerous clients. •Supervised and trained a team of designers and graphic designers for various areas of… Show more •Played a key role in researching and developing new wash techniques, fabric developments, and graphic techniques by visiting mills and factories all over Asia and to work closely with their technicians. •Developed innovative ideas while understanding brand identity for various Missy and Junior accounts. •Prepared and presented seasonal trend and new technique presentations to numerous clients. •Supervised and trained a team of designers and graphic designers for various areas of development while managing multiples accounts
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Education
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Drexel University
BACHELOR OF SCIENCE, FASHION DESIGN