Experience

Continental Group Hospitality Management Company

• Hungary
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist and Concierge in Hotel Vision Budapest ****

  • Mar 2020 - Present

  Front Desk Agent with multiple job tasks:Representing the company, as reception is the first impression among guestsDealing with complaints, find solutions, customer serviceCommunication with customers before their arrival, during their stay and after their departure personally, on the phone or via email. Satisfying the demands of the guests, giving suggestions regarding to programs and activitiesCommunication and co-operation with different departmentsAdministration of guests' profiles and preparing bills Show less

• Front Desk Receptionist/Concierge in Hotel Clark ****

  • Jul 2018 - Feb 2020

  Front Desk Agent with multiple job tasks:Representing the company, as reception is the first impression among guestsDealing with complaints, find solutions, customer serviceCommunication with customers before their arrival, during their stay and after their departure personally, on the phone or via email. Satisfying the demands of the guests, giving suggestions regarding to programs and activitiesCommunication and co-operation with different departmentsAdministration of guests' profiles and preparing bills Show less



Salinaz Restaurant Odense

• Head Waiter

  • Aug 2017 - Jul 2018

  Serving guests with amazing south-american burgers and steaks. Among the tasks, I can mention customer service, communication with other departments, administration and payments. Serving guests with amazing south-american burgers and steaks. Among the tasks, I can mention customer service, communication with other departments, administration and payments.