Sara Jach

Brand Strategist at geNEOus
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Contact Information
us****@****om
(386) 825-5501
Location
Helsingborg, Skåne County, Sweden, SE

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Experience

    • Education Management
    • 1 - 100 Employee
    • Brand Strategist
      • Oct 2021 - Present

    • Spain
    • Hospitality
    • Co-Founder
      • Jan 2021 - Jan 2023

    • Switzerland
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Food & Beverage Coordinator
      • Jan 2021 - Aug 2021

    • Spain
    • IT Services and IT Consulting
    • 200 - 300 Employee
      • Aug 2020 - Oct 2020

      • May 2020 - Aug 2020

      * Office management to ensure the well-being of the team.* Organisation of internal events (team buildings, seminars, office parties, etc.)* Collect and organise invoices and expenses.* On-boarding of new entrants from A to Z.* Helping build recruitment scorecard before new hires.* Craft and publish compelling job offers.* Telephone pre-qualifications, appointment scheduling and assisting in the recruitment.* Contracts and on-boarding preparation.

    • Spain
    • Hospitality
    • 200 - 300 Employee
    • Coordinator at the Department of Training and Quality (Human Resources)
      • Sep 2019 - Dec 2019

      At Majestic Hotel & Spa 5* GL, my role as the coordinator was to take care of the auditing the different departments of the hotel and making sure that all the LQA standards are followed correctly. My responsibility was also to keep track of all staff member's training, budgeting and contracting external consultant companies. At Majestic Hotel & Spa 5* GL, my role as the coordinator was to take care of the auditing the different departments of the hotel and making sure that all the LQA standards are followed correctly. My responsibility was also to keep track of all staff member's training, budgeting and contracting external consultant companies.

    • Austria
    • Hospitality
    • 1 - 100 Employee
    • Hostess/Waitress (F&B Department)
      • May 2019 - Dec 2019

      * Organised, confirmed, processed, and conducted all guest check-ins/check-outs, room reservations, changes, and cancellations. * Processed all payment types, adjustment vouchers, paid-outs and correction vouchers. * Solved guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction. * Processed all guest requests and relay messages. * Organised, confirmed, processed, and conducted all guest check-ins/check-outs, room reservations, changes, and cancellations. * Processed all payment types, adjustment vouchers, paid-outs and correction vouchers. * Solved guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction. * Processed all guest requests and relay messages.

      • Sep 2015 - Sep 2019

      As a Store Manager, I was recruiting, training, assigning tasks and coaching all staff members of the company. I designed and updated working schedule for all the stores on a weekly basis and constantly improved work-flow by analyzing the market trends and feedback from all staff memebers.

      • Apr 2013 - Sep 2015

      As Marketing Coordinator, I was responsible for managing all the social media chanel as well as taking care of summer events and promotions for all stores.

    • Switzerland
    • Education Administration Programs
    • 100 - 200 Employee
    • Academic Department Coordinator
      • Sep 2018 - Jun 2019

      Developed communication by redesigning existing internal channels and managed all the academic schedules, both for the faculty and the students. Developed communication by redesigning existing internal channels and managed all the academic schedules, both for the faculty and the students.

    • Sweden
    • Events Services
    • 1 - 100 Employee
    • Event Coordinator Assistant
      • Jun 2016 - Mar 2018

      As an Event Coordinator Assistant I am responsible for different areas depending on the event type but I mainly manage registration desk and check in at the events, plan and update the calendar, delegate speakers, media and partners during conferences and brief volunteers before scheduled events. As an Event Coordinator Assistant I am responsible for different areas depending on the event type but I mainly manage registration desk and check in at the events, plan and update the calendar, delegate speakers, media and partners during conferences and brief volunteers before scheduled events.

    • Sweden
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Apr 2016 - Sep 2017

      At Boutique Hotel in Helsingborg my main duties was to organize, confirm, process, and conduct all guest check-ins/check-outs, rooms reservations, changes and cancellations. I also fulfilled all guest requests and relay messages. Processed different payment types, adjustment vouchers, paid-outs and correction vouchers. At Boutique Hotel in Helsingborg my main duties was to organize, confirm, process, and conduct all guest check-ins/check-outs, rooms reservations, changes and cancellations. I also fulfilled all guest requests and relay messages. Processed different payment types, adjustment vouchers, paid-outs and correction vouchers.

    • Australia
    • Events Services
    • 1 - 100 Employee
    • Events Promotions and Publicity Assistante
      • Feb 2016 - Apr 2016

      Assisted in marketing of upcoming events by writing and designing E-Newsletters using a professional program called Campaign Monitor. Assisted in marketing of upcoming events by writing and designing E-Newsletters using a professional program called Campaign Monitor.

    • Front Desk Receptionist
      • Nov 2014 - Jan 2015

      I had an wonderful opportunity to work at MAQS Law Firm during my studies in Gothenburg as an From Desk Receptionist and learned a lot there about multitasking, prioritizing and managing bookings. My main duties was to welcomes visitors by greeting them, in person or on the telephone and answering or referring inquiries. Update appointment calendars and schedule meetings. Coordinate office activities and perform other clerical duties such as filing, photocopying, collating, faxing etc. I had an wonderful opportunity to work at MAQS Law Firm during my studies in Gothenburg as an From Desk Receptionist and learned a lot there about multitasking, prioritizing and managing bookings. My main duties was to welcomes visitors by greeting them, in person or on the telephone and answering or referring inquiries. Update appointment calendars and schedule meetings. Coordinate office activities and perform other clerical duties such as filing, photocopying, collating, faxing etc.

Education

  • Barcelona Culinary Hub
    Cocina Saludable y el Mundo Vegetal, Gastronomy
    2021 - 2021
  • Geneva Business School
    Bachelor of Business Administration - Major in Hospitality Management, Hospitality Administration/Management
    2018 - 2021
  • Malmö University
    Business Administration: Leadership and Organisation from a Global Perspective
    2017 - 2017
  • Martin College
    Event Management
    2015 - 2016
  • University of Gothenburg
    Management
    2014 - 2015
  • DCC - Design and Construction College
    Design & Product Development
    2011 - 2014

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