Sara Hermosilla
Service Specialist at University of Utah Campus Store- Claim this Profile
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Topline Score
Bio
Jennifer Hilbig
Sara is a bright addition wherever she goes. She is always prepared for class and adds thoughtful insights to our discussion on each topic we approach. She is thoughtful and looks for ways to include other students in small group settings. It is clear that she is a proactive goal-setter, and is determined in her efforts to do her best in whatever she may be working on. Sara takes direction and feedback very well and catches on quickly to the details of new tasks and assignments.
Jennifer Hilbig
Sara is a bright addition wherever she goes. She is always prepared for class and adds thoughtful insights to our discussion on each topic we approach. She is thoughtful and looks for ways to include other students in small group settings. It is clear that she is a proactive goal-setter, and is determined in her efforts to do her best in whatever she may be working on. Sara takes direction and feedback very well and catches on quickly to the details of new tasks and assignments.
Jennifer Hilbig
Sara is a bright addition wherever she goes. She is always prepared for class and adds thoughtful insights to our discussion on each topic we approach. She is thoughtful and looks for ways to include other students in small group settings. It is clear that she is a proactive goal-setter, and is determined in her efforts to do her best in whatever she may be working on. Sara takes direction and feedback very well and catches on quickly to the details of new tasks and assignments.
Jennifer Hilbig
Sara is a bright addition wherever she goes. She is always prepared for class and adds thoughtful insights to our discussion on each topic we approach. She is thoughtful and looks for ways to include other students in small group settings. It is clear that she is a proactive goal-setter, and is determined in her efforts to do her best in whatever she may be working on. Sara takes direction and feedback very well and catches on quickly to the details of new tasks and assignments.
Credentials
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Technical Support Fundamentals
CourseraDec, 2020- Nov, 2024 -
The Bits and Bytes of Computer Networking
CourseraDec, 2020- Nov, 2024
Experience
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University of Utah Campus Store
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United States
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Higher Education
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1 - 100 Employee
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Service Specialist
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Apr 2023 - Present
Performed routine upgrades and board level repairs as required on computer products supported by the University Campus Store. Provided technical assistance to the computer solutions department staff and to the general University community. My job includes troubleshooting and determining disposition of defective products,prepare and control products returned to vendors for repair, replacement, refund or credit. Used Apple resources to diagnose, configure and order parts for deffective devices. On a weekly basis I create and handle 30+ tickets, 10+ calls and repair about 20+ devices. Show less
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Zibtek - Custom Software Development Company
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United States
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Software Development
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1 - 100 Employee
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Web Development Intern
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Apr 2023 - Jul 2023
Coding front and back end for an app that ties a Twilio phone number to receive OTPs and display them on screen. This project agilized the workflow of our coworkers in India who now can work more indepently from our United States office. Coding front and back end for an app that ties a Twilio phone number to receive OTPs and display them on screen. This project agilized the workflow of our coworkers in India who now can work more indepently from our United States office.
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The Church of Jesus Christ of Latter-day Saints
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United States
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Religious Institutions
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700 & Above Employee
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Technical Support Help Desk
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May 2020 - May 2021
• Performed basic troubleshooting of diverse software and hardware for employees of organization following documentation. • Led to a basic understanding of their equipment that led to a faster performance of their work. • Adapted to constant change of software and policy within the organization and trained employees on those changes • Performed basic troubleshooting of diverse software and hardware for employees of organization following documentation. • Led to a basic understanding of their equipment that led to a faster performance of their work. • Adapted to constant change of software and policy within the organization and trained employees on those changes
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Ensign College
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United States
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Higher Education
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400 - 500 Employee
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Front Desk Attendant
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Nov 2019 - May 2020
• Operated Smartsheets, Windows Excel and Office Calendar to contact and schedule sessions with Academic Advisors • Assisted students towards most efficient sequence of classes for their desired degree. • Acted as a representative of the student success center, encouraging students to meet with their advisors and take advantage of all the resources available at the center. • Operated Smartsheets, Windows Excel and Office Calendar to contact and schedule sessions with Academic Advisors • Assisted students towards most efficient sequence of classes for their desired degree. • Acted as a representative of the student success center, encouraging students to meet with their advisors and take advantage of all the resources available at the center.
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Education
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2019 - 2023
Ensign College
Associate's degree, Computer Science
Community
