Sara Halaweh
Business Support Manager at Formatech - Integrated Learning Centers- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Professional working proficiency
-
Arabic Native or bilingual proficiency
-
Turkish Elementary proficiency
Topline Score
Bio
Noemie Pillon
Sara has been working under my direction on Red Vault, where she has been handling all of the customer service related queries as well as the operational improvements of the back end system. Sara has excelled in handling all the different requirements of her role and she grew in taking additional responsibilities. Sara was initially recruited to provide customer service to our Arabic users and she ended up providing insights on market surveys and app performance to more senior levels within the company (CEO & Executive Director). She also supported the marketing team and took care of the trade marketing execution reports following up with various stakeholders (Sales Team, Merchandisers). She produced various marketing decks that were shared within the company and to the game publishers. Sara has great people skills – she listens a lot to any stakeholders’ issue being a customer or a colleague making sure she will provide all the required support thanks to her problem – solving skills. Sara has a great personality and positive energy making her a pleasure to work with. I would not hesitate to recommend Sara because of her great attitude and ability to take any project and produce a great output with little supervision. I would be happy to provide any further references as required.
Noemie Pillon
Sara has been working under my direction on Red Vault, where she has been handling all of the customer service related queries as well as the operational improvements of the back end system. Sara has excelled in handling all the different requirements of her role and she grew in taking additional responsibilities. Sara was initially recruited to provide customer service to our Arabic users and she ended up providing insights on market surveys and app performance to more senior levels within the company (CEO & Executive Director). She also supported the marketing team and took care of the trade marketing execution reports following up with various stakeholders (Sales Team, Merchandisers). She produced various marketing decks that were shared within the company and to the game publishers. Sara has great people skills – she listens a lot to any stakeholders’ issue being a customer or a colleague making sure she will provide all the required support thanks to her problem – solving skills. Sara has a great personality and positive energy making her a pleasure to work with. I would not hesitate to recommend Sara because of her great attitude and ability to take any project and produce a great output with little supervision. I would be happy to provide any further references as required.
Noemie Pillon
Sara has been working under my direction on Red Vault, where she has been handling all of the customer service related queries as well as the operational improvements of the back end system. Sara has excelled in handling all the different requirements of her role and she grew in taking additional responsibilities. Sara was initially recruited to provide customer service to our Arabic users and she ended up providing insights on market surveys and app performance to more senior levels within the company (CEO & Executive Director). She also supported the marketing team and took care of the trade marketing execution reports following up with various stakeholders (Sales Team, Merchandisers). She produced various marketing decks that were shared within the company and to the game publishers. Sara has great people skills – she listens a lot to any stakeholders’ issue being a customer or a colleague making sure she will provide all the required support thanks to her problem – solving skills. Sara has a great personality and positive energy making her a pleasure to work with. I would not hesitate to recommend Sara because of her great attitude and ability to take any project and produce a great output with little supervision. I would be happy to provide any further references as required.
Noemie Pillon
Sara has been working under my direction on Red Vault, where she has been handling all of the customer service related queries as well as the operational improvements of the back end system. Sara has excelled in handling all the different requirements of her role and she grew in taking additional responsibilities. Sara was initially recruited to provide customer service to our Arabic users and she ended up providing insights on market surveys and app performance to more senior levels within the company (CEO & Executive Director). She also supported the marketing team and took care of the trade marketing execution reports following up with various stakeholders (Sales Team, Merchandisers). She produced various marketing decks that were shared within the company and to the game publishers. Sara has great people skills – she listens a lot to any stakeholders’ issue being a customer or a colleague making sure she will provide all the required support thanks to her problem – solving skills. Sara has a great personality and positive energy making her a pleasure to work with. I would not hesitate to recommend Sara because of her great attitude and ability to take any project and produce a great output with little supervision. I would be happy to provide any further references as required.
Experience
-
Formatech - Integrated Learning Centers
-
Cyprus
-
Education
-
1 - 100 Employee
-
Business Support Manager
-
Dec 2022 - Present
-
-
Sales Operations Coordinator
-
Feb 2019 - Dec 2022
-
-
-
-
Customer Service Executive / Marketing Support
-
Feb 2018 - Jan 2019
-
-
Customer Service Intern
-
Nov 2017 - Jan 2018
-
-
-
Sharjah Children's Reading Festival 2017
-
Sharjah, United Arab Emirates
-
Exhibitor
-
Apr 2017 - Apr 2017
-
-
-
Sharjah International Book Fair 2016
-
Sharjah, United Arab Emirates
-
Exhibitor
-
Nov 2016 - Nov 2016
-
-
-
SWAT Rff
-
Sharjah, United Arab Emirates
-
Call Center Operator
-
Apr 2016 - Aug 2016
-
-
Education
-
Hamdan Bin Mohammed Smart University
Bachelor's degree -
ICCA - International Centre for Culinary Arts (Dubai)
Amateur Program in Cookery