Sara Halaweh

Business Support Manager at Formatech - Integrated Learning Centers
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
  • Turkish Elementary proficiency

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Noemie Pillon

Sara has been working under my direction on Red Vault, where she has been handling all of the customer service related queries as well as the operational improvements of the back end system. Sara has excelled in handling all the different requirements of her role and she grew in taking additional responsibilities. Sara was initially recruited to provide customer service to our Arabic users and she ended up providing insights on market surveys and app performance to more senior levels within the company (CEO & Executive Director). She also supported the marketing team and took care of the trade marketing execution reports following up with various stakeholders (Sales Team, Merchandisers). She produced various marketing decks that were shared within the company and to the game publishers. Sara has great people skills – she listens a lot to any stakeholders’ issue being a customer or a colleague making sure she will provide all the required support thanks to her problem – solving skills. Sara has a great personality and positive energy making her a pleasure to work with. I would not hesitate to recommend Sara because of her great attitude and ability to take any project and produce a great output with little supervision. I would be happy to provide any further references as required.

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Experience

Education

  • Hamdan Bin Mohammed Smart University
    Bachelor's degree
    2016 - 2020
  • ICCA - International Centre for Culinary Arts (Dubai)
    Amateur Program in Cookery
    2022 -

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