Sara Gioiosa
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Bio
Experience
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GUERBET S.P.A.
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Italy
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Sep 2019 - Present
After 7 years in the Supply Chain management including very close contact with Sales, I had the opportunity to continue my career with a more strategic perspective towards sales and marketing.Following the recent acquisitions and partnership with other companies (e.g. Digital solutions and Artificial Intelligence), it was decided to reinforce the Italian organization with this new role through:- Analysis and in-depth study of the market in terms of potentials and market shares in order to identify opportunities linked to the business development- Commercial analysis and assessment for complex and specific customers (e.g. GPO), for tenders and new projects- CRM administrator, Salesforce implemented in 2020- Assessment, planning and implementation of new processes in different fields in order to streamline the existing processes or new procedures due to new business requirements, e.g. business case to manage Technical Service internally- Support to Supply Chain/Customer Service/Demand Planning planning management in order to minimize or prevent shortages and consequently increse the customer service level- Alignment and project management with HQ:o Marketing: messages, promo materials, tele sales projects o Commercial Excellence, e.g. sales incentive plano Controlling, e.g. pricing projects Show less
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Feb 2012 - Sep 2019
As a consequence of a local reorganization in a continuous improvement cycle, I have specifically worked on analyzing, developing and improving the following processes from the very beginning:- Supply Chain Management:o Analysis of the business context and implementation of processes in order to guarantee the availability of finished products on the local market o Implementation of a Demand Planning process involving local (Sales, Marketing, Finance, Regulatory) and international roles (Supply Chain) in order to manage sales forecastso Inventory analysis and action plan to optimize stock level and products portfolio- Customer Service and Logistics: o mapping of the starting point and reorganization of the whole process from order receipt to delivery of goods to improve the customer service level along the whole supply chain defining and monitoring suitable logistic and financial KPIso Implementation of the electronic invoicing process for public customers - Tender Office: reorganization of procedures and internal documents to manage hospital tenders and bids- Information Technology: o Mapping and management of hardware and software platform according to new corporate procedureso Management of CRM tools to report sales, as local administrator in terms of ERP interfaces, master data and data reconciliationKey projects:- as OTC Key user in Sap implementation for the Italian subsidiary, including change management- in the legal entity integration with Mallinckrodt from a supply chain/business operations pespective Show less
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Production planning and inventory control manager
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Mar 2007 - Jan 2012
Main activities: - To guarantee the finished product’s availability on the local market (around 200 codes – yearly turnover 450 million €): o Checking and coordinating production plans - for products manufactured at the site (18 million units/year – 150 people) o Managing the supply of finished products coming from the subsidiaries o Coordinating a Demand Planning process working closely with all the local relevant functions (Marketing, Customer Service and Distribution, Regulatory and Finance) to share sales forecasts. - To manage relationship with customers for export business (around 80 codes – 17 million units/year) - To check on a regular basis the stock levels keeping under control financial and logistic KPIs - To provide profit plans in terms of production units, labor and overhead hours and direct headcounts working closely with Cost Accounting dept to define standard costs. Show less
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SC Johnson
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United States
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Manufacturing
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700 & Above Employee
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Vendor Scheduler
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Nov 2003 - Feb 2007
Main activities: - To guarantee together with the planning team (9 people) the product’s availability on most of the European markets (around 1.000 codes) managing and coordinating the production of contract manufacturing companies depending on sales forecasts of each country and monitoring at the same time logistic and financial KPIs - To check and monitor stock levels of materials - To launch and discontinue products Main activities: - To guarantee together with the planning team (9 people) the product’s availability on most of the European markets (around 1.000 codes) managing and coordinating the production of contract manufacturing companies depending on sales forecasts of each country and monitoring at the same time logistic and financial KPIs - To check and monitor stock levels of materials - To launch and discontinue products
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Education
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Politecnico di Milano
Laurea, Ingegneria Meccanica -
Liceo Einstein