Experience

Self Employed
• Real Estate
• 1 - 100 Employee
• Maternity break

  • Feb 2017 - Present


Ria Money Transfer

• United States
• Financial Services
• 700 & Above Employee

• Customer Services Coordinator

  • Feb 2015 - Jan 2017

  Responsible for customer sales and service as well as settlement and reconciliation of cash and credit transactions Managed customer sales, cross-selling, service and support by telephone and in person including resolution of order issues Daily reconciliation of transactions settlement of cash and credit transactions Production of daily reports to RIA headquarters and liaising with them for issue resolution Responsible for customer sales and service as well as settlement and reconciliation of cash and credit transactions Managed customer sales, cross-selling, service and support by telephone and in person including resolution of order issues Daily reconciliation of transactions settlement of cash and credit transactions Production of daily reports to RIA headquarters and liaising with them for issue resolution



Taxpoint Direct Limited

• United Kingdom
• Accounting
• 1 - 100 Employee

• Payroll Assistant

  • Nov 2014 - Feb 2015

  Handling payroll and benefits transactions for clients using Sage 50 program Processing end-to-end UK payroll and benefits according to the HMRC (Her Majesty Revenue & Customs) guidelines Handling payroll and benefits transactions for clients using Sage 50 program Processing end-to-end UK payroll and benefits according to the HMRC (Her Majesty Revenue & Customs) guidelines



Kamelia flower shop

• Owner and Manager

  • Mar 2009 - Jun 2014

  Business owner responsible for personnel, operational, portfolio and financial management, retail & B2B sales and event planning, marketing, contracts administration, supplier management and supply planning: Expanded B2B relationships by signing and managing additional exclusive B2B contracts Expanded portfolio of retail and B2B offerings Developed supplier relationships to support additional offerings and flexible supply Implemented product standardisation Accounts/ Contracts management Show less



Serdan S.A.

• Colombia
• Human Resources Services
• 100 - 200 Employee

• Regional Human Resources Coordinator

  • Sep 2008 - Feb 2009

  Regional Human Resources Coordinator and Office Manager Responsible for providing regional recruitment and employment outsourcing services on behalf of large global and regional clients across several industries Managed the end-to-end hiring and employment process including recruitment, selection, training, contract renewals, termination of contracts, disciplinary procedures, and associated legal processes Responsible for Human Talent management Reporting to the Ministry of Labour Show less



Arme S.A.

• Colombia
• Mining
• 1 - 100 Employee

• Human Resources Director

  • Sep 2005 - Apr 2008

  Human Resources Manager Responsible for all aspects of HR at headquarters and branches in Bogota: Initiated and implemented the transition of the organisation to the SAP IT payroll system Responsible for all work induction, training, wellness and occupational health programmes, performance appraisals, disciplinary procedures, recruitment, social security and health systems, payroll, and benefits Managed reports to the Ministry of Labour Human Resources Manager Responsible for all aspects of HR at headquarters and branches in Bogota: Initiated and implemented the transition of the organisation to the SAP IT payroll system Responsible for all work induction, training, wellness and occupational health programmes, performance appraisals, disciplinary procedures, recruitment, social security and health systems, payroll, and benefits Managed reports to the Ministry of Labour



Panaderia La Victoria

• Retail Groceries
• 1 - 100 Employee

• Human Resources Generalist

  • Jan 2004 - Jun 2005

  Human Resources Generalist Responsible for initiation, implementation, and development of the HR Department: Set up and ran recruitment and selection, work induction, performance appraisal, and disciplinary processes & procedures, and commercial training Established the welfare program and implemented the occupational health program Member of multidisciplinary team for Hazard Analysis & Critical Control Points quality certification Human Resources Generalist Responsible for initiation, implementation, and development of the HR Department: Set up and ran recruitment and selection, work induction, performance appraisal, and disciplinary processes & procedures, and commercial training Established the welfare program and implemented the occupational health program Member of multidisciplinary team for Hazard Analysis & Critical Control Points quality certification