Sales Manager

• Sep 2019 - Present

Operations Manager

• Apr 2018 - Apr 2019

Actively involved from the inception of the company for the arrangement of company’s registration and licenses required to operate in UAE and internationally as courier and freight forwarder company. Key Responsibilities:  Rendering excellent operational services in the company and assigning tasks and targets to the inbound team.  Proficiently disseminating information to staff for updating customers.  Successfully managing domestic and international courier services/freight services for the company.  Amiably handling and maintaining the website of the company including content management.  Creating sales reports by collecting, analyzing, and summarizing sales information and courier trends.  Attending meetings, presentations and preparing the contracts/subcontracts including the price, terms & conditions.  Generating accounts by identifying potential customers; planning and organizing sales call schedule.  Preparing cost estimates by reviewing specifications and plans; collaborating with, sales and other professional.  Determining improvements by analyzing cost-benefit ratios of services in the customer environment.  Gaining customer acceptance by explaining or demonstrating cost reductions and operations improvements. Key Achievements:  Excelled within the fast-paced environment, ensuring 100% accurate & on-time completion of all the tasks.  Consistently praised by seniors for maintaining outstanding performance, efficiency and professionalism.  Exceeding sales goals on a consistent basis.  Managed detailed scheduling to ensure adequate staffing through high-volume periods of the year.  Increased on-time deliveries by 35% within the first year of employment.  Reduced operating expenses by 29%, while maintaining shipping volume and accuracy.  Effectively identified and addressed process improvement opportunities; maximized efficiencies while ensuring compliance with processes, procedures and controls. Show less

Marketing and Community Manager

• Sep 2014 - Nov 2016

Key Responsibilities:  Handled an online store for mother care, dealt with maternity, pregnancy and childcare products.  Planned, designed, developed, sent email and performed other marketing campaigns.  Improved the brand perception through the overall social media strategy, managed company’s social media accounts including Instagram, Facebook and Telegram accounts.  Analyzed and generated management reports on social media and site performance.  Managed and participated in multiple events, fairs and exhibitions. Key Achievements:  Acted as the key contact within all the relevant divisions; gained trust of all the stakeholders.  Expanded the relationships with customers by continuously proposing solutions that meet their objectives.  Monitored developing technological trends and submitted reports to management to gain a competitive advantage. Show less

Buyer

• Jul 2013 - Jun 2014

Key Responsibilities:  Developed the framework for buying which includes supplier selection, product qualification, negotiation and establishing pricing points.  Worked closely with suppliers to address changes in product specifications, quality issues and delivery schedules.  Coordinated with Purchasing for the preparation, documentation and record keeping of orders.  Sourcing, finding and selecting suppliers according to the requirements.  Negotiated price, terms of delivery and payment and INCOTERMS with suppliers.  Created and prepared shipping documents for both the Airfreight and Ocean freight.  Generated, sent quotations and negotiated with clients. Handled and dealt with TT/LC payments.  Ensured timely delivery of spare parts by constantly communicating with suppliers, vendors and other stakeholders.  Assisted management with ensuring the availability of all products in the warehouse.  Kept track of spare parts flows by frequently studying and updating inventory records. Show less

IT Engineer

• Jan 2011 - Sep 2012

English Teacher

• Jun 2009 - Sep 2010

Bilingual kindergarten in English and Farsi • Teaching English to children between 3 and 6 years old Bilingual kindergarten in English and Farsi • Teaching English to children between 3 and 6 years old

Project Technical Engineer

• Jun 2008 - Mar 2009

French multinational telecommunications equipment company providing both software and hardware solutions. • ITC Switches hardware assembly and installation. Programming and customization to each specific client • Reporting to the Technical Manager • Main clients: Milad Tower, Parsian Bank, Khatam Alanbia Hospital French multinational telecommunications equipment company providing both software and hardware solutions. • ITC Switches hardware assembly and installation. Programming and customization to each specific client • Reporting to the Technical Manager • Main clients: Milad Tower, Parsian Bank, Khatam Alanbia Hospital